wildbillpookers

Okay, so there are some.

I was starting to think it was only the SEL.

7 hours ago, Maxzar said:

The owner's manual states what is acceptable. Drips of water are not acceptable if the vehicle is still under warranty it should be covered if, it is not it won't be. If the vehicle is still under manufacturers warranty the dealer should cover it if not call Ford. I was 3 months out of the manufactures warranty and had an extended warranty and it was still not covered.  Fortunately for me, the dealer recognizes that this is a problem and decided to cover half the replacement cost of the light and will install the replacement free of cost whenever I'm ready to deal with it.  I wouldn't be surprised if this problem results in a class action lawsuit because, in my opinion, this is a design problem that will eventually affect a lot of the Edges over time. Only time will tell.

Stay on them. 

The last time I had mine replaced they told me they would only cover 50% and that I would need to pay the balance.

I refused and went to the CEO of the dealership. Told him the full story with photos. 

Long story short, they replaced them at no charge.

I hope it never happens again!

9 hours ago, BJP said:

I bought a 2016 Ford Edge a couple of weeks ago, the condensation was there when I picked up the vehicle, I thought it would go away...2 weeks later the condensation is still there (see pics). When I contacted the dealership the manager said it wasn’t a ‘safety issue’ so they refuse to do anything about it. Do I have any recourse?

Go to another dealership!

Keep on them. Talk to the CEO of the dealership.

I wish you all the luck.

Here is a story for you,....I use to see a lot of Ford Edges on the road before I bought mine.

I have had the tail lights replaced 4 times in total now!

So I decided that each time I went into the city I would walk around and look at every Edge I see.

I have to tell you straight out, I haven't seen the Titanium model or the Sport Model with water in the lights only the SEL?

So I've looked at over 30 Edges and so far it's the SEL model, maybe just a coincidence?   

I wish you lots of luck and hope someone will help you out.

I know the feeling all too well. You buy a new car and you want it to look nice.

Mine was a New 2016 Edge SEL, here is the light history.

Each time I had to fight tooth and nail and each time took around 2 months to complete.

In the course of 2 years, I had the signal lights changed under warranty (each side 3 times)! The light bar on the back of hatch which has the backup lights was replaced twice, once under warranty and the second time they said I would have to pay! When the job was done they waved the charges! I also had the headlights replace under warranty, they were not very bright and the lens looked dirty, they told it was spider cracks? Anyway, they were replaced when the car was about a year old. I'm done with Fords, the Edge will get traded off!

I have more than condensation,......I it looks like I showered inside the lens!

If he paid that much for his car, then he really doesn't care if there is moisture in the lights.

Okay, maybe I am a little pissed!

I would think that a $55,000 dollar car would not have issues with the lights.

Wizard,...........Do you have water in your tail lights or are you good with that?.

Did you spend $55,000.00 on your car?

I will check that out. Thanks

Well I think we are off topic here.

I have been driving for 50 years and have NEVER had vented lights! 

Personally they are a joke for FORD to make money. 

23 minutes ago, TheWizard said:

Lights are vented for two reasons... heat dissipation and pressure changes.  Pressure changes are independent of lamp type - incandescent, halogen, HID or LED.  Although LEDs themselves don't produce any significant heat, the circuitry to run them (called the driver, equivalent to the ballast on HID lamps) does produce a lot of heat.  That's why you'll see heat sinks and sometimes even fans attached to LED bulbs and why the enclosures will usually be vented.

 

As far as warranty goes, all of the "Big 3" manufacturers have the same policy regarding replacement parts.  The warranty starts with the first replacement and runs for the warranty period (usually one year) regardless of how many additional replacements are made during that time.  It is, after all, a limited warranty and that's one of the limits.  I agree that it's not fair but it's not a Ford thing.  I suspect that even the major imports have the same or similar warranties.

 

So, are you trying to tell me that there are heat sinks and sometimes even fans attached to LED bulbs inside my lights?

I really don't think so!

Yes, aftermarket headlights have these because they are not stock!

Forgot to check off notifications

I was told that what you have is what you have.

There is no update for navigation on the 2016 Edge?

I have, sync 3 software 3.0

Gracenote, 1.1.1.1139(NA-0010)

Navigation Maps, 1 14

This is suppose to be totally up to date!

Yes, correct, low, medium and high!

It still doesn't work!

The dealer has given up, Ford does nothing but tell me to see my dealer!

I know it's small thing, but come on. This isn't new technology, my 2001 Olds had it.

I'm not impressed with FORD! 

Hello, I bought my new Edge SEL in November of 2016.

Since then I have had the tail lights replaced 3 times and once on the rear lift door due to water inside the lamps!

I have 80,000kms on it now so no warranty left and the rear lift door lights are full of water AGAIN?? 

The dealer ship told me I would be responsible as there is no warranty on my car!

I thought parts had a 1 year warranty on them?

They told me that warranty goes back to the first claim???

I am really pissed at FORD over this to the point that I could sell my Edge and NEVER buy Ford again!

This water in the tail lights is a joke!

Who has ever heard of vented LED lights ?

My dealer gas never heard of this problem but they do know I have a problem. All they can do is email Ford and wait until Ford gets back to them!

I'm not a happy Ford camper!

Okay, I do not have these settings???

No numbers 0-7.

I have the Speed adaptive volume and the only setting are: "Low, Medium and High".

Thanks

Hello, I just bought the 2016 Edge SEL AWD 3.5.

I have noticed that the Speed adaptive volume doesn't work?

I brought it back to the dealer and they don't know what is wrong? I called Ford help line and they were very eager to help me. I told them the problem and they said to go back to my dealer s they only talk with the dealership.

So does anyone else have this issue?

Thanks

I have a new 2016 took in home from the dealer and the next morning both outside tail lights had condensation in them!

I live in Canada and it does get cold at night.

No other lights just the two outside ones. (if the back door is open the two light that you see)

I took photos and sent them to the dealer. They told me that when it gets bad, like water in them then and only then they can do something about it.

They said it was normal? ( why only those lights and not the rest?

So, now I to watch my tail lights if I want them replaced.

2016 Edge SEL AWD V6 Magnetic Metallic