norseman12

My issue is not so much the failure of the parts it is the concern from the dealership base and Ford. Value engineering has lowered the quality of most products today the fact that ford accepted a geared product in the main driveline the the oil could not be changed in is ludicrous all oils breakdown over time. the milage i rack up is 90% highway and my vehicles routinely run well over 300k with regular maint. my 1998 dodge has 350k now and runs great starting to use some oil but i drive it daily. Ford has been aware of this issue for quite some time, look at the dates of the complaints and the utube vids for repairs but no notice was ever sent out and they still deny its a real issue just anecdotal to people like me that don't change cars every three to five years. If Ford had been just a little proactive they could have called in the edge and put in drain plugs as they should have had from the get go. this wouldnt have cured the seal issues but would have gone a loooooong way to show they cared about the car owners. The camels hump was the Focus they still try to tell people the issue with the transmission literally destroying itself is you have to drive it like it has a clutch (REALLY) it is a 6 speed auto in a light weight car. 5 visits to dealer form the first month of new ownership two complete blow off by service crew (3 dif dealers involved) two computer resets one new clutch set finally complete rebuild of double clutch, sold it after that because service guy warned it wouldn't last long and next one was on us.

Hello, i own a 2007 edge now and just unloaded a 2015 focus and have had the same issue Fords inability to admit to any mechanical issues untill the car is literally towed in. I love my Edge and have put up with Ford because overall i love the car. 174K miles (i drive freeway a lot) but I have had one rear drive unit (sealed) fail, the brake Booster fail and now another sealed drivetrain unit the Ptu has failed thats a lot of trouble for one car and the way i drive. We had to get rid of the focus due to the double clutch disaster of a transmission and i warn everyone off any Ford that has that trans. I dont expect Ford to fix my edge anymore due to milage but to put a car on the market in the US with drivetrain parts that are sealed and cannot be serviced is ridiculous, and when you experience trouble the dealers choice of reasons is you dont know how to drive or its supposed to do that until the warranty runs out. A 36month warranty is pretty self serving. After the financial crash we wanted to support Ford but the company has really disappointing record with customer service in our home. I hate to support the offshore carmakers but they are standing behind their cars better and actually choose dealers that have been much better at supporting their product. Due to our experiance with the last two fords i have had to purchase Hyundai products. I still love my edge and it runs great but I am looking at a new PTU to the tune of about 2K this was an engineering failure solely in Fords Lap and they know it since the overseas PTU units are not sealed so you can change oil its not rocket science guys a 1.00 plug would have stopped all this animosity on line concerning this system. And for the Ford apologists that will say these are not big issues it only happens once in a while look on utube and all the repair vids for Ford PTU seals failures etc if you own an all wheel drive ford in this agegroup you will have trouble. Same with the Double clutch trans, the fix dosent work just ask the mechanics somewhere they cant be heard.