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Robsedge2012

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Posts posted by Robsedge2012

  1. 56 throughout the system, Rob? And Wizard, true stats are masked by warranty replacements. I think the design is good. But implementation, not so much. Whether it be leaking seals or cinsumer awareness. Straight talk may lose some customers in the short run, but brings in many more in the long haul.

    Maybe they should label ecoboosts as suitable for "highway driving only". Then nothing else in the manuals would need changing LOL.

    56 on order through the Atlanta parts warehouse. Not sure how big of an area that covers. I don't hav access to any national #'s but would be interested to see them.

    • Like 1
  2. You're asking for perfection which no mfr can deliver.

    Your expectations are right where Ford wants them. I'm not asking for perfection, just reasonable quality. The dealer who did the work said he replaces 1 or 2 turbos on the 3.5L each week. The turbo for my car was on backorder. Dealer said that 56 were on order and 40 of those were already spoken for. That sounds like a reliability issue to me, but maybe I'm in the minority.

    • Like 1
  3. I can appreciate that you are unhappy about the engine problem but you can't expect any company to extend their warranty by more than 50% simply because you don't think you should have to pay for the replacement. It's called a "limited warranty" because it's limited both in how long it applies and what is covered. Sure, if you had the same failure at 51,000 miles then there would be a case for having it covered as a good will item (although that would still be at Ford's discretion). But at 80,000 miles you are not even close to having just run out of warranty. If companies were to cover repairs that far out of warranty then they might as well not have any limits to their coverage and significantly raise the price of every vehicle to cover their anticipated repair costs forever (not to mention the loss of most future sales because buyers have no incentive to buy new if they can get their old one fixed for free). Basically, what you are asking for is unreasonable.

    Basically, all I'm asking for is that Ford make a quality product that doesn't have a major engine component failure in less than 100K miles (regardless of the warranty). My mistake for thinking they could do so. We all learn from our mistakes.

    • Like 1
  4. I recently had to replace the turbo charger on my daughter's 2012 Edge SEL. The car has 80,000 miles. Filed a case with Ford through my local dealer and was told they would offer no help. This is a $2100 fix. I find it hard to believe Ford won't stand behind a vital engine part like this for more than 50,000 miles. Very disappointed in Ford. Of the 4 cars I own, this is the only Ford so I don't know if this is the way they treat other major issues. This experience will definitely effect my decision as I start replacing these cars.

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