Sorry to bump an old thread, but I was searching around the internet to see if anyone else was having the same engine ticking/tapping/knocking noise that I'm currently experiencing with my 2020 2.0L SEL Edge. Sure enough, the video that mcsweeto posted is the exact same noise I'm hearing. It's definitely louder on a cold start and I hear it off and on when accelerating and coasting. I also have rough shifting in the lower gears (stumbling, hesitation, etc), which makes me suspect that it might be a cam phaser issue. I know Ford has some notorious problems with those on the 3.5 ecos. The car currently has just over 3k miles.
Right now the car is sitting at the shop after the dealer service tech acknowledged that the cold start noise is not normal. They also pulled the oil and found metal shavings. So something is definitely not right with this engine. I'm currently waiting for the dealership to do the tear-down and find where the shavings are coming from. What was also odd, at least to me, was that the factory fill oil was green in tint. I understand this is a dye that they use to detect leaks. But I don't know if it's a standard practice to add that at factory or not.
I might suggest those that are seeing this same issue check their oil and see if there is any metal shavings present. That was the definitive proof that something was wrong and the dealership did not fight me on the tear-down after that discovery.