Mattk-cpht

Update: i took my Edge to the dealer to have the PCM reprogrammed per TSB 20-2190. Got the Edge back yesterday (11/1/22) and have driven it 3 times the last 24 hours and have no engagement issues at this time. Going to assume the TSB work fixed the transmission engagement issue.

Sorry to reply to an old post, but I'm looking for some assistance. I visited my local dealer for my '19 edge ST about the transmission shift issue. Mainly an engagement issue between gears. I had the initial TSB 19-2103 and 19-2313 (I hadn't known about 20-2190 until this post), but the service desk was not much help. The only information they gave me was that the TSB needs to be associated with my VIN for them to perform the PCM update. How true is this? Do I need to visit another dealer?