Jdw

Thanks for the feedback! I am going order one and give it try……if don’t like just remove it.

Morning 

Been considering adding a screen protector to my Sync display……several are available on Amazon

Just wondering if members could provide feedback and pros/cons of adding this. Didn’t find much info in the forum

Thanks 

Updated: Finally between local Tech and Ford tech, they were able to manually update my sync 4a to the latest levels…….have to wait till next OTA update to see if I receive it.

Hmmmm! No responses…..guess I need to try different avenue to get this info. Is there some reason that forum member don’t want to share this info?

Good Morning Members

i have previously posted about my 2021 SEL AWD not getting OTA sync updates and my ability to turn on “ Auto update” feature

it’s been 15 months, 6/7 “repairs attempts with dealership, countless times on Ford support both phone and chat, with no resolve. Had 4 apim replaced and 4tcu replaced, results with same. 

My most recent dealer service, they indicate it is fixed and software is update. According to Ford info my software is not updated to current and still no auto update ability …I am arranging a meeting with Ford Regional Rep to get this resolved…..unfortunately in Canada no lemon law protection.

Need your assistance -  to show that other 2021 SEL are receiving OTA updates, I am located in Canada, so Canadian vehicle is preferred but USA is fine(should be no difference between country)

Please post a picture of your about sync screen under the the General tab - here is mine

Can direct message me if you prefer. Please indicate which vehicle you have.

This info hopefully will show that my sync is defective - much appreciated 

Thanks for posting update…….still waiting on my new tcu to arrive at dealer……on order since Dec 18!…….will update results 

Thanks for the update…….hopefully your issue gets fixed. As for me, the dealer had ordered wrong tcu module so my Dec 18 service appt was a waste of time……new correct tcu reordered guessing first week of Jan before it is installed and if it fixes my issues.

Hi , were you able to get any results? I have been having ongoing issues with my sync……no updates ever received, many phone/chat with Ford Support, several times to dealership, no results yet……this has been going for 1yr now……..2021 edge……..always same reply waiting on ford tech for direction……..agree with you, should be a simple repair……software/hardware. They have changed my apim twice now and going in for second replacement tcu module tomorrow……..fingered crossed!!!    My software was last updated Aug 2022!! 
Good luck

Upon further investigation i found a part # on this tube, K2GP-7034-FD which is the vent tube for AWD vent breather hose, mystery solved!!

Thanks 

IMG_0347.heicHi I was hooking up my battery charger and looking around with a flashlight and found this random 3/8” rubber hose in the area at the bottom of the left side of battery and directly under the brake fluid reservoir………I could not see anything that would look like this hose would attach to in this area……hose appears to go under the engine to the left

Anything I should be concerned about? Does it actually connect to something?  See pic   2021 Edge Sel

Anybody else have this hose not connected maybe just a vent for something??

Thanks for your assistance 

Thanks! I guess I am behind for sure my sync software is at 4.0.21027_product rev 36, I think I am at OTA 2.3.1 or 2, obviously not getting updates, this is the same software that was installed by my dealer service dept in Aug 2022. Here is what my Ford App  shows under software update section. 

Hi  this is super info……any chance you could this update history up to current date.?

I have not received any updates since Aug 2022! I think I am at 2.3.2……….This will be great info to show my dealer service rep

Thanks

Could you please posted what power up versions you are currently at? I am still waiting to get my first update, my 2021 hasn’t had an update since Aug 2022!  Could you include your vehicle info ie yr and trim
Thanks

Thanks for the responses! Looks like at least you are getting some power up updates, I know this is not a major issue but with the price of these vehicles all systems should be functioning. I guess I will try to contact Ford relations again and see I can get them to move me up the ladder and get my issues resolved, maybe!!!

Hi

Just the latest update on my sync issue, unfortunately still not resolved!,

Edge returned from dealer service today for my auto update problem. They were unable to do much if as in nothing ! 
they are quoting SSM 51314 and that Ford engineers are working on a fix? With no date as to when.  Told me just to wait till there is an auto sync update…… which I can’t turn on to get!  See service report below. This vehicle has been to service more in 3 months that my old Dodge Journey was in 12 yrs !!  Keep you posted

Hi Everyone.  Posting this update on my issue. Had edge for service last week for the sync auto issue. They were able to duplicate my issue and initially could not get it to work. They reflagged the acm module and was able to get the auto update button to activate and stay on!!!! Success!!!! so I thought 1day later the same condition returned. Stopped back service, had no idea what is going on and will be contacting Ford Support for further direction and advise me. Needless to say I am somewhat frustrated with this issue and lack of resolution .

Will update if and when the solution is found 

Thanks Haz! That’s a wealth of info. 

Thanks Haz….. thats great info to share with service dept, I am located in a small town and hopefully they the technical service people to work on these systems.

it is now clear to me that it is not working correctly, I purchased vehicle used in Jan 2023, initially had problem connecting to Ford Pass hence the Feb 01/23 reflash service record as listed above, which allowed me accessing Ford Pass, Obviously the unit is not communicating with Ford servers as I have no activity/no updates in the pass 60days, roughly the time I own the vehicle 

off to the service department! Wish me luck again!

Thanks, I did go to my Ford account, and it states that I have auto update with my sync so there nothing to do, also shows that software is up to date……but my in vehicle screen states that my auto updates are off……confusing for me maybe overthinking the process.

cant seem to find what is the correct current software version for my system.

Hi

Need some assistance! Purchased 2021 Edge 2 months, initially had problems with Ford Pass activation but Dealer was able to reload and get it working………but noticed recently that I am unable to turn on “Auto Updates” for system updates……actually I can turn button on it turns blue, but if I leave that screen and come back to auto updates the button is off? I have tried several times same results, so I think thinking not getting any ota updates, I am connected to home wifi. Here is pic of my software version

Has other members experienced similar issue? Could you please post pic of your Edge Sync software version for comparison, would be appreciated 

Thinking another trip to the dealership!  Thanks

Here is my latest mod pedal covers, I think they add a nice touch to the pedal area. Purchased from Amazon 

Great idea! Just added a set of McGard lock nuts , and wrench would be handy, what does that extend to? With the edge lug nuts torqued to 162f-lbs are you able to loosen no problems, I am like you, like to have some basics stored in vehicle    Thanks

Thanks for your experience and opinion…..basically it’s just 2 of us using vehicle, so potentially not much abuse on those painted sills.

Thanks, I was leaning towards the clear plastic tape idea as well, I seen similar tape on Amazon thinking it would be best against my white paint.  Could you let me know what you ended up with and where purchased….. I also found that scotch guard 3m makes a tape for specific paint protection used on vehicle hoods and exposed areas…….

Hi everyone! Returning Ford owner with my new-used 2021 Ford Edge SEL. AWD, I am hoping the forums members can point in the right direction. Looking for ideas for door sill protection for the painted sills, I have looked online and everything appears to carbon fibre looks, which on white paint may not look the best.(just my opinion) i am looking for something to prevent paint damage from shoes etc….. what have you used or recommend?Thanks