Hello,
I got a new St-line a week ago. I was messing around with trying to get the hands free lift gate ti open with no luck. Stopped at the dealership and was told mine doesn't have that feature. It's part of the basic build of the ST-line. Dealership said to look at the window sticker and see what's listed. If the hands free lift gate was not listed, I would see a credit on the MSRP. Well my window sticker has just the basic power lift gate listed and no credit. I'm so mad about this. It's a small-ish thing, but why did I pay full price for missing options. Yes, I should have noticed before I took delivery, but who thinks a basic option would have been left off without warning. I have been a very loyal ford customer. For years, but this situation has burned me. I feel like I'm now dealing with a dirty company that hides things. The Dealership told me the part were probably not available... then a discount sounds logical, right?
What are your thoughts?
