Country Girl

Well according to Ford and the dealership Ford will work with us. He has made 5 months of car payments and doesn't even have the car. So it's wait and see what Ford does and how much they are willing to work with him. We are headed back to the same dealership but I really don't think they will like me once I tell them what I want for my patience with this. Lets see how good they work with us. One good thing is they are paying for the rental until he finds a new car. That is a good thing. However we are switching from hertz (What a nightmare) over to Enterprise on Saturday. And like I say we just wait for the answer from Ford. Lets hope for the best.

Yes actually the dealership has opened a claim with Ford for a buyback. The dealership has so much information from 4 months it's unreal. So we will wait on approval from Ford and then start over from scratch. I just am baffled that the dealership couldn't have fixed it. Anyhow I guess some things can't be fixed. I am hoping Ford will work with us as the dealership has said they would.

2021 Ford Edge SEL Recall on Camera Issue Dropped off at the dealership December 27th, 2023 and as of May 29th still in the shop. First the 1st module was a bust sent the module had no software on it. 2nd module had software on it but wouldn't download. Now software downloads but maps are no where to be found. You get a picture of the USA and that is all. Software updates are complete but maps are not. Dealer informs us that the IT department at Ford has to write a new program to download it. Have no clue on how long we have to wait for that. As of now it's falls under the Lemon Law. Ford will buy it back. Not sure how that is all going to work out. I'm giving them till the end of June and if not fixed by then legal will become involved. This is ridiculous that Ford can't get their crap together. I'm making car and insurance payments while my car sits at the dealership with mechanics, Ford Engineers involved, and no one seems to know what to do but wait on Ford to send them a different program. Come on FORD get it together! This is total insane.