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aburns

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  1. I purchased a2007 Ford Edge in Nvember of 07 brand new. Shortly after that I began to feel a pulsating sensation from the back end of my vehicle. I also was feeling this jerking and hearing a pop click sound. I took my Edge back to the dealership wherew they said they could find no problems or sounds or pulsating. I trusted them and here I am 60,000 miles later and the problem has now escalated and they are telling me I have a bad rear wheel hub assembly on the back rear drivers side tire! The same place that I told them the noise and pulsating was coming from over a year ago! They refuse to fix my vehicle even though I have in writing on the dealership letterhead where I made the complaint back in 2008. I am so disgusted with this whole situationa nd I will never buy another Ford and especially not from that dealership! These people have no morals or heart, I purchased an american made vehicle and I am regretting every minute of it. The fair and just thing to do is to correct the problem especially since I tried to tell them about it over a year ago! So unfair, poor customer care and they should be ashamed!!!!!
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