Has anyone out there had a similar problem. If so how was it resolved?
2010 Ford Edge, can't stop the defroster. Heater control clearly shows selections from left to right for air delivery to:
defrost only, defrost & floor, floor only, off, panel & floor, panel only and max a/c. However when the control is placed in the floor only position air continues to come out of the defroster to the extent that in a short time my face is too warm while my feet are still cold. I have put a towel on the defroster outlet but the force of air lifts the towel & it slides off the dash. I then folding the towel double & although it slides less it still lifts enough to give me that cold feet / hot face situation. I suppose something that weighed more might work better but I din't like the idea of things sliding around the dash while i'm driving & I'd have to put it someplace else when I want defrost.
I've taken it to the Ford dealer twice, E mailed Ford motor & took it back to the dealer again. The answer is always variations of: it's just the way it's designed & made, I know you don't like it & it's not right but there's nothing we can do about it. I know now that if I'm going to correct this design flaw I'll probably have to do it myself. That means disarming both air bags, removing the steering column & dash board just to gain access to the air distribution plenium & dampers.