I am having these same issues with my 2008 Ford Edge. I talked to the Ford Representative for the southeast region today, and she told me that they do not sit around a blog to find issues on these vehicles that if I knew of anyone having these same problems to have the call the for 800 number. Which I am getting nothing but the run around on my vehilce. In fact today the Service department mgr told me if I could not duplicate my problem with them or if there wasn't a engine or some kind of light on in the car not to bring it back to the dealorship. I have tried to get Ford to replace my car and they will not. I am at my wits end with this problem. I am just glad to know I am not the only one. So Please start contacting the ford customer care number so we can get this issue fixed.
Thanks!
Telephone
800-392-3673
800-232-5952 (TDD for the Hearing Impaired)
Available 8:00a.m.-5:00p.m. Local Time Monday-Friday
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
