Thanks for the detailed reply. I couldn't find anything searching forums. It refused to come out easily and I the lens ended up breaking off the pod where the bulb is located. The bulb was not burnt out after all. When I pushed the mirror over enough to get the broken piece out, I saw that one wire was disconnected. It clipped back on very firmly, so likely it was this way from the factory (I bought it 6 mos old). A bit of my son's plastic model glue put it back together just fine and it snapped back in. No cost but 20 minutes and a few choice words...