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new2ford2

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Everything posted by new2ford2

  1. Well, I think our problem has been resolved. Only time will tell though. It happened again, the car was only able to crawl. This time instead of "rebooting" we called Ford to have someone come to the car and look at it only it was later in the evening and no one was available. We had someone follow us as we drove the car slowly to the Dealer. While driving, the Edge gave some specific error codes and eventually opened up and we could get up to 30mph but then went back to 0 again. Once arriving at the dealer we left the car run until morning when the mechanics would get there. Since it seems once the car was turned off in the past the mechanics were never able to find any type of errors. They were able to find the problem in the morning. It was a bad drive shaft sensor. Also, regarding the customer service, we wound up calling Ford Customer Relations. And they are helping us transfer the lease to a different dealer. The previous one in which we bought the car from and took it to originally for this issue failed big time to help fix this issue. They even charged us to look at the issue and didn't fix it. They said they would contact us about reimbursing for the bill but no one called us. We tried to call them and they would not call back or we would somehow get disconnected??? Blahhhhh. Never setting foot in that place again! Probably won't ever see my money back either.
  2. I too have this same issue with my 2008 Edge Limited. This started about 6 months or so after I got it. I too "reboot" my car and then it is fine. In another 6 months or so, then it happens again. Most of the time it goes like this: I drive about 15-30 minutes to the store, run into the store for about 10 minutes, come out, start the car and it will barely drive. The rpm needle is racing and the engine gets loud but the car just barely moves. I never heard a loud wham before though. This issue happened again about the beginning of this month and then just again this past weekend. So that is twice this month which is definitely more frequently than normal. I let the dealer have my car for a week at the beginning of the month and they could not get it to act up. They do not have any ideas for me and mentioned that it wouldn't be anything that would leave me stranded. After it happened again this weekend I called them with my story and the mechanic noted my story and just said let us know if it keeps happening more frequently. They are not sure what to do, as the car acts normally for them. History: The first time this happened I took it to a different Ford dealer, they could not duplicate the problem. They said they did do a computer update. I thought that fixed it until about 6 months later it happened again. Also want to mention that my 1st week in my very 1st brand new car ever the brakes were having problems. The car would shake really bad when the brakes were applied. The Ford dealer said the rotors needed turned already??? I said just put new ones on and they did. After hearing me sob about how this was my very 1st brand new car ever and why is this happening to a brand new car. I just couldn't believe it. Would the brakes have anything to do with the other issue I am having? Or not related at all? Overall, did you ever find any answers to your problem? I think our issues sound very similar.
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