We own a 2010 Edge Limited and love the vehicle. We drove the car to Colorado to ski in February. On I-70, west of Limon, we were behind a Colorado DOT truck spraying anti-icing fluid on the road and all over passing vehicles. As soon as we could, we got into a do-it-yourself car wash and washed the the vehicle.
When we returned home and serioudly cleaned the vehicle, we found the anti-icing fluid left a residue which is very difficult to remove from the chrome cladded grille, fog lamp bezels, and wheel covers. It ate through some of the blue paint in the word FORD on the grille. There is no damage or residue on the paint, glass, rubber, or other chrome, such as the trim below the windows.
We have used, judiciously to ensure we did not make matters worse: Goo-Gone, acetone, paint thinner, Simple Green, a rust remover product from Home Depot (recommended by the dealer), soap and hot water, light polishing compound and something else I have probably forgotten--oh, I know, Lionel Train track cleaner. After a lot of elbow grease, some of the residue has come off. However, the chrome clad finish is clearly damaged, it is as if there are small dark water stains, approximatley 1/8"-1/4" in the finish which has permeated the chrome cladding and which cannot be removed.
The dealer body shop manager tried two of his magic potions, with no discernable improvement. A call to a dealer in Denver resulted in my learning they are familiar with the problem and the product used by CDOT, and that there is nothing which can be done about it.
Have any of you encountered this? If so, has anything worked, including requesting Ford resolve the issue.
