PainfulMKX

Just bought a 2010 MKX three days ago & am experiencing upper back pain, also. I'm only 5'4" & have leather seats, but can't seem to get the driver's side seat adjusted to a point where I don't have upper back pain after getting out of the vehicle. I called the dealership owner Mon. after purchasing at the end of day Saturday to see if he would have mercy & stop the registration from being transferred. He very rudely informed me it had already been transferred & merely suggested I "just set it like the passenger seat, they both have the same settings available". No...really? What alternative does anyone have when they realize they've made a HUGE mistake & can't drive their new car without being in pain afterward?

Just purchased a 2010 MKX & afraid we made a HUGE mistake. I have fibromyalgia & lumbar support was my number one consideration in finding the right vehicle. Truly thought we had finally found a suitable replacement (for Buick Rendezvous with lumbar support on both driver & passenger sides). Maybe the problem is that the MKX has leather & it's too stiff rather than plush. First day after purchase, rode in passenger seat approx. 40 miles to meet our kids for Father's Day dinner & 40 mi. back home again with no problems. Second day after purchase, drove just a few miles to fun errands & came home with my upper back killing me. I tried repeatedly while I was out to adjust the seat so it would be just right. Has anyone else experienced this?