markfm Posted 12 hours ago Report Share Posted 12 hours ago (edited) From the 10 Oct 2025 Recall Report NHTSA: The vehicle may not emit pedestrian warning sounds in certain instances where there is an error in the audio processing software and the vehicle is driven below 30 kph in electric mode. This condition can occur randomly without input from the driver. Nautilus Hybrid Production Dates: Apr 04, 2023 - Sep 23, 2025; Number of potentially involved: 31,362 Ford Explorer Police Hybrid Production Dates: Dec 08, 2023 - Sep 26, 2025; Number of potentially involved: 12,076 Description of Safety Risk If the vehicle does not emit pedestrian warning sounds while being driven in electric mode below 30kph, pedestrians may not be able to determine by sound whether there is an approaching vehicle, increasing the risk of injury to pedestrians. Description of the Cause Software-related faults in the Audio System, specifically within the Digital Signal Processor (DSP) or the Audio Control Module (ACM), may lead to loss of pedestrian alert sounds. Identification of Any Warning That May Occur The driver may observe a message on the Instrument Panel Cluster stating "Pedestrian Sounder Fault. Service Now". Planned Dealer Notification Date: Oct 10, 2025 - Oct 10, 2025 Planned Remedy Owner Notification Date: Nov 10, 2025 - Nov 14, 2025 From the Advance Notice to Dealers: SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles. A complete Dealer Bulletin will be provided to dealers the Fourth Quarter of 2025 when it is anticipated that a remedy including repair instructions will be available to support this safety recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. OWNER NOTIFICATION Owners of record will be notified via first-class mail after remedy availability including repair instructions have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety recall. Please consult your legal counsel for legal advice. Attachments: RCLRPT-25V691-9732 - The initial report to NHTSA RCMN-25V691-6430 - The Advance Notice to Dealers RCLRPT-25V691-9732.pdf RCMN-25V691-6430.pdf Edited 12 hours ago by markfm 1 Quote Link to comment Share on other sites More sharing options...
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