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2018 SEL Transmission Cooling Lines


Trnenergy

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I have a 2018 Ford Edge SEL AWD. little over 100k miles. Had the slippage issue with torque converter and had fixed in September last year 2025. The other day drove to store then another location. Parked idled for 5 min. Went to back up and felt a slip, thought it was on ice patch. Nope huge puddle of something... transmission fluid. Parked car called tow to dealer that fixed it. Dealer is saying one of the transmission cooling lines came off. They reattached it filled fluid and mechanic drove in shop and seemed to behave based on mechanic with 30 years of experience. Anyway about $1300 in parts and labor need to order new hoses install...
I don't have shop service manual but when they fixed the convertor do the lines need to be removed and if so could there have been some delayed issue when they re-attached or adjusted the hoses? I asked and they are saying it disconnected and hose did not split or rupture? I have not brought this up yet with service advisor yet since it happened end of day on Friday.
 
 
Just looking for some opinions. It has to get fixed just wondering if I should question them, which I will, about previous work. 
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