OMG....if we had to do it over we wouldn't buy an Edge with Sync!!!!. This vehicle 2012 is 7 mos old, (had an 08 Edge) love the handling, ride, interior (needs some design modifications on the hazard signals etc), but really really don't like Sync. Ours went black screen so after diagnostics, then waiting for the part, then installing we finally at least got radio/climate etc, but still waiting for an update from Ford. Nav doesn't work, outside temp reading on the screen doesn't work, just a mess....plus all the gas that was used testing/updating etc. As we don't live close to a dealer this is alot of time wasting back and forth. With a black screen you have no idea of car climate, no entertainment, no phone sync, no nav. My partner is looking to trade this now and not with another Ford but a different brand. So many complaints out there on this and really no good fix insite. It's impacted the vehicle trade-in value as well. We've had Ford's for many years since the '80s, but truthfully never again. If your thinking of buying a Ford with Sync...do yourself a favour and DON'T!
