I am going through an issue with Ford on the High Pitch noise which has been label fuel pump by the dealer ship. Ford has refused to let the dealerships replace the fuel pump. I have filed Attorney General Consumer Protection and copy to Ford Motor Company. I received a letter back yesterday from the Ford Motor Company state its normal and will not do anything. Hopefully the Attorney General office will get somewhere as they suggest the three R's Repair, Replace, or Refund.
My 2010 Edge Lmtd AWD had amber wrench light come on several times and the care would not move but engine running, on the 4th time the check engine light came on finally made it to the dealership and the Throttle body and engine assy had to be replaced this was at 1500 miles. Now at 2000 miles the high pitch noise has started and have taken it to two dealership that had called Ford before replacing the fuel pump as one had stated this is a problem a lot of Edge owners. What I got back was normal characteristic of the car. Today nothing has been done dealership call Ford before doing any work and Ford tells them not to; I am hoping that the States Attorney General for Consumer Complaints gets this straighten out. I plan on going to dealerships and letting customers know about the problem if they are buying Edges or post signs out along the road where dealership are located in our area.
