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NAV update. Took 4 hours and we've got our NAV !!! One minor issue, after getting home and trying to sync my phone, the "system" locked up. After turning the car off and back on, had a blank screen for about 3 minutes and I was freaking out, finally there was a message on the screen that said System update in progress, Sync/Microsoft. After about 2-3 minutes, we were back in action. Whew!

NAV update. Took 4 hours and we've got our NAV !!! One minor issue, after getting home and trying to sync my phone, the "system" locked up. After turning the car off and back on, had a blank screen for about 3 minutes and I was freaking out, finally there was a message on the screen that say System update in progress, Sync/Microsoft. After about 2-3 minutes, we were back in action. Whew!

NAV update. Took 4 hours and we've got our NAV !!! One minor issue, after getting home and trying to sync my phone, the "system" locked up. After turning the car off and back on, had a blank screen for about 3 minutes and I was freaking out, finally there was a message on the screen that say System update in progress, Sync/Microsoft. After about 2-3 minutes, we were back in action. Whew!

NAV update. Took 4 hours and we've got our NAV !!! One minor issue, after getting home and trying to sync my phone, the "system" locked up. After turning the car off and back on, had a blank screen for about 3 minutes and I was freaking out, finally there was a message on the screen that say System update in progress, Sync/Microsoft. After about 2-3 minutes, we were back in action. Whew!

Got a call from the dealer tonight. They were able to "fix" the other limited that was also not accepting the SD card today. They said it should take 5-6 hours to "fix" the problem (slow download). Made an appointment for Wednesday. I'm keeping my fingers crossed and will report back with the results. I WANT MY NAV TO WORK!!!!

Got a call from the dealer tonight. They were able to "fix" the other limited that was also not accepting the SD card today. They said it should take 5-6 hours to "fix" the problem (slow download). Made an appointment for Wednesday. I'm keeping my fingers crossed and will report back with the results. I WANT MY NAV TO WORK!!!!

Since it was a Saturday, there was no one in service who had any experience that could help. They actually have another Edge Lmtd on the lot with the same problem, as we tested that one as well. We told them they had until Friday the 22nd to fix the car or else we were going to give them back the car and they agreed to keep our trade in (RAV4) in case they could not make it right by Friday. I've even sent the salesman numerous posting I found online, such as: "“What I have learned to date is that the Nav system software comes embedded in the vehicle and your LFD (Local Ford Dealer) can activate it. It requires the dealer activates the Nav option. I have researched this as my 2011 Edge Limited came with factory Nav (have the SD card and everything) yet it was not activated so I have no Nav! I wanted to research BEFORE I take it into my LFD as they are really struggling with this new MyTouch system and don't have the answers yet. I'm taking it in soon for the fix and will post my results.” He had to contact Ford and they walked him through the procedure for activating the Nav system and the Sirius info system. Tell the dealer to have the tech call Ford support and they can tell him what to do. I saw the tech using a USB flash drive to load something on the system to get it to work. It can be done but the Tech will have to contact Ford Support for info on what to do, the tech told me that whoever he was talking to at Ford said he was having to help the techs at dealers several times a day with this problem, so if your dealer can get to the right person at Ford they should be able to tell them have to fix your problem."" Which seems to be our problem. We love the car otherwise and hope they can make it right.

We just purchased our 2011 Edge Limited with Nav system and the SD card will not load and the dealer is not sure what to do. We are really disappointed. Please let me know if anyone has had any luck getting this fixed by the dealer and what they had to do.

HELP - Just purchased our 2011 Edge Limited with NAV and the SD card will not install, Error says something like, root directory can not be found. Also there is NO 'SD CARD ERROR" or any other reference in the upper right corner of the screen. The dealer is no help. We paid for "Voice Activated Navigation System" but it appears it was never loaded. Any comments advise please. Pattie