Bought a 2007 Ford Edge off the lot in 2008. Has been in the shop for the defective PTU assembly/seals 5x w/in last 3yrs. EVERY fix has been done on it as recent as two weeks ago. 4 days after having it home, it dumped transmission fluid all over our garage floor. 2 bags of oil dry later, it was in the shop getting fixed for its 5th time. The indicia of the problem was tell-tale from everyone elses; leaking fluid onto manifolds smoking up into cab (toxic fumes, Great!), Noticeable wobble in the transmission when starts to fail - can feel it right up to the gear shifter in the cab.
I have filed claim with BBB in our respective state as Ford said there was nothing they could do as the warranty expired at 36k miles. All they 'would' do was send out a field tech to look at it. I advised them your FT's had already 'looked' at it and replaced the whole thing. I begged to differ as the issue is exclusively POWER-TRAIN related, which is covered under the 5yr - 60k mile warranty. The customer care folks I spoke with claimed this POWER-TRAIN defect isnt covered and simply ignored or stalled any other inquiries? It was a lot of wasted time trying to relate the obvious to said customer care unit. The shop we've had ours fixed at the last 3 times said there is no permenant fix. All fixes are temporary and it WILL fail again. We just broke 50k on ours. Was in shop 2x within first 2 months of ownership with less than 2000 miles.
Additional issues experienced with this vehicle:
-Poor heat circulation to the feet - almost non-existent - recv'd a TSB about a potentially bad heater core, but ours was flushed and allegedly checked out 'OK'.
-Faulty CD player - will fail to play or exchange CD's at times.