MySyncSuks

Update: May 2011 So, I have been to the dealer 4 times.The updated the system the third time,but I still have the same issues...The told me to come back the 4th time to replace touch screen system but...But.....They dealer said they don't see anything wrong the 4th time..... So I pick up my Edge from dealer and in their parking lot.....GUESS WHAT...its doing the same thing..So I showed the manager and she told me they cannot due anything and I would have to contact Ford.( I guess its a good thing I had that days morning paper and a video enabled phone for proof . I did contact Ford and now Im stuck with a problem. A Ford corporate representative told me the update fixed most of the edge trucks,and she didn't know why it didn't fix mine. I asked her why she did not use the word "all" instead of "Most" trucks.......she couldn't answer! ALSO...ADDING (btw,this might be normal..I think its crazy ) if my kid opens the back window. We will go Deaf from the noise and unbelievable pressure to our ears,but If you open a front window, it will go away.The Dealer says its normal,but it's still not right. What happens If i don't want my window open? and when my front seat goes back(Top Part ) It makes a gear breaking noise.

Update The Dealer cannot fix my car. The dealer said we are waiting for an update to fix these problems. I don't believe it ! My edge was built in March of this year?WTF Anyways,I called Ford corporate and was told that they knew about these problems.I asked why I wasn't told before I bought the edge.There reply was "you should of been told" ( Deceptive & Dishonest ? ) well I can say I was happy with my dealer and They cant possibly know If every edge seems to have this problem.......I do think that I should of been made aware of the issue,and I would not have purchased the edge ! So now Im waiting for this update in "2 weeks" and I will go back to dealer for the 3rd time within 3 weeks. I have yet to make a first payment on it What happens after 3 years????? when you are stuck with all this bull? and you have to pay for it?? If you are keeping your edge,and don't have problems like this......I would ask the dealer for an extended warranty to cover it..( FOR FREE ) ALSO.....When I called Ford,They offered me $200. to ease the pain. P.S. that stupid clock changes all the time,no matter what the settings are! Dreamss... You should be documenting,recording everything.... Ford corporate telephone- Canada 1.800.565.3673 I would also contact the dealer mgr. http://www.hg.org/law-firms/Lemon-Law/Canada.html

Yes,Its at the dealer. I have taken pics and video of my problems. I have contacted a lawyer and Tomorrow I will contact Ford directly and The Financing bank...I have yet to pay my first payment. This Is unacceptable. From what Im being told ...3 times with a problem and by NYS lemon law...I want my refund...

Hello, O.k. So I picked up my 2011 ford edge Sport AWD Fully Loaded on March 22, 2011. I have yet to make my first payment. I have already contacted a lemon lawyer. I am so disgusted on the money I paid for this car/truck and for how the system sync works. I have had every issue others stated on posts. What seems to drive me crazy Is the system Simply just doesn't work! It stops working,doesn't respond and gets stuck. I have been to the dealer twice. One of my main concerns is that the reverse camera stays on while my wife is driving.This is unsafe and totally unacceptable. Besides that,my drivers side window has a crack stretching from bottom "growing" to top of window. Dealer told me it's a recall. On the reverse camera staying on.....Dealer says they cant find the problem..So I recorded it this time for them... Here are some things we are experiencing: - Sometimes system states no sd card (Yes the card is in ) -Radio station here on Long Island..like 106.1 doesn't come in or its static,and a few more. - Cannot browse the system,It gets stuck - Clock changes no matter what I do in settings ( yes I have fixed daylight,on and off and still the same.Dealer also has tried) -Navigation...Forget it...System refuses to accept any voice commands -screen goes away and comes back -Brakes making grinding noise( This could be nothing,but with everything else screwing up? ) -when screen is on,I press buttons and besides the system lagging like a computer with a virus...It simply wont work. -Also would like to say thank you to the moron that put the hazard light button where it is ! -system sometimes connects my phone (droid incredible) then when its on it wont work or disconnects it -why doesn't the doors lock automatically? con wtf Im so sick ........I spent 42K on this car.. - sometimes bluetooth is off I get in car and it calls a number...This system does what it wants. - while backing up the system performed a scheduled maintenance P.S. I think its a nice car but to pay all this money especially for the technology and it doesn't work...No way ! Stay away from this car..search online for ford edge problems! For every other edge owner,I would document everything,take videos,pics and keep your dealer service invoice and make sure they document what you brought it in for

Just to let everyone know,I just got my 2011 Ford edge Sport Awd totally loaded every option( even the cargo mats) Purchased Jan.29 2011 (Long Island New York ) I received it on March 22 2011 I haven't had it more than 3 weeks and the sync system does not work correctly. So far: -Its been to the dealer twice -Dealer left dvd player wires hanging in back of car..This is sad and sloppy work -My driver side window was making a noise,now it has a crack starting from bottom going all the way up..Dealer stated this is a recall - Sync gets stuck,doesn't work.I cannot connect my phone(droid incredible) If i had to save my life.Then when i do,It throws me off -Voice commands don't work,Navigation doesn't work( I use google on my cell) -Reverse screen stays on while driving, -Brakes making noise -Bluetooth refuses to accept my phone -Sometimes it says no sd card and some more.....But i am freeGan pissed.. This Is a New car.This is unacceptable. I already had a loaner for 3 days P.S. I understand and know about electronics. I know how to do all this stuff but the car refuses. (sounds weird but thats what it is) ohh, Yeah Btw..when the dealer says they cant find these problems like the reverse camera staying on(unsafe) I recorded these problems on video. So,If u are buying a new ford edge,I would stay away from it. Its a really nice car,but u are paying for technology and it is not there,,,,