rdebruin999

Sir - I applaud you on continuing to fight until you achieved your objective. Unfortunately, I feel I've started down the same road as you did even though I haven't had as many problems as you had. Ford has known since at least last July that there were significant problems with their Sync/MFT system and it still doesn't work properly for many folks, me being one. I've had to take the 2011 Edge back for work on the MFT 6 times. I had a 'hard shift' practically give me a heart attack when it happened and supposedly that will be fixed when I pick up the car from the dealership next week sometime. There is a persistant fluttering noise from near the driver's rear view mirror that they are still trying to fix. In all fairness, I've been given a rental car that Ford paid for each time I've had to leave the car there (this time I will have had it for 6 days). Still - I will never buy a Ford again - I've learned my lesson. Imports only from now on.

i don't know what happened but the 11:28 am posting with my name on it isn't mine. It appears to be the text of another members post.

I have to say I am very dissatisfied with my 2011 Edge LTD. It's been back to the dealership 6 times for issues with Sync and MFT. They replaced the Sync module on the second visit and I had to go back four more times to get system updates. What really bugs me is that the main focus of the Edge advertising is MFT. That system is flawed and Ford has known about the problems since at least last July. Why can't a company as big as Ford get this right? Every time I have to go back to the dealership, I get comments about 'too many electronics' nowadays. My dealership doesn't even have inhouse techs that can work on MFT. The outside service group doesn't even start working on MFT until 12:30 each day. I've also had issues with a rattling/fluttering noise near the driver side mirror. The dealership will have had my Edge for a week before I get it back Tuesday (hopefully FIXED). As of Friday, they still hadn't isolated and fixed the noise. Oh - did I mention that a week and a half ago the transmission did a 'hard shift' and I thought the whole transmission had fallen out of the car - the car shook and it sounded like a bomb went off underneath. There was a TSB and they had to replace a plate in the transmission - it only has 5K miles on it! Overall, this vehicle is a piece of crap and I WILL NEVER BUY A FORD AGAIN. I took a leap of faith, after having driven imports for years, because of good press on the quality gains Ford has made. What a huge mistake! My company buys a lot of Fords for company cars and I'm going to see what I can do to change that. BUYING THIS FORD HAS BEEN THE WORST AUTOMOBILE EXPERIENCE I'VE EVER HAD AND I'VE OWNED OVER 20 CARS.