Wxman

Yea, those were the days (hey wasn't that a TV show). But yea, way too much electronics. I did do some minor mods and computer programming with my '09 Roush 427 and '06 Mustang GT Vert, but nothing that I couldn't recover from. As for new cars and trucks, we have been fortunate to not have any major issues before now. We have owned many luxury brands (no exotics) and all the domestics. Most were troublefree, others not so much. Believe it or not, besides the Ford F150, our least issues have come from Dodge products (3 trucks, 1 car). I have owned 6 Ford trucks and never ever took one in for warranty work. That's why one bad apple will not keep me away, just makes me wary. Many happy returns to all who post.

You are absolutely correct Joehio. That is precisely why I filed the complaint with Ford and NHTSA. I needed assurance from them that I was not passing on a safety problem to an unsuspecting consumer. Ford responded to me via email and also followed up by phone. I was assured by both the dealer and Ford Consumer Solutions Rep that I could be confident the Edge was fixed. However, the vehicle failed to get me from point A to point B and was no longer my friend. I buy new vehicles once or twice every calendar year to minimize roadside break downs. This is the first time it has happened to a new car for me in 30 plus years of purchases. To answer others, I bought a BMW. It was the closest dealer with cars my wife would consider. Also, I have no animosity towards the dealer or Ford. They were concerned with fixing it as well and understood my frustration. In fact she said she agreed 100 percent that technicians and quality were playing catch-up on the new MyFord Touch system installed with the 2011 Edges. I'm sure I'll buy Ford again, but will be sure to check for repeating problems or improvements.

Well, I got the Edge back this evening. We drove straight to another competitor and traded the Edge in for a new car from them. So, maybe just the owners are miffed and the outsiders are unaware. Perhaps 2012 and 2013s are better. I will post if I ever hear anything from Ford or NHTSA. They did do all the stuff I previously stated, and assured me it was fixed. Hopefully it never happens again to the new owners. As for us, once a car fails between destinations, it is no longer our friend and cannot be trusted.

Okay, all is not well, but I'm posting anyway. I have filed a complaint with Ford and NHTSA. Ford escalated my concern to their Consumer Solutions Division. NHTSA is under review for similar issues. Please go to www.safercar.gov and file a complaint with NHTSA. It takes a few minutes on-line, but the more similar complaints, the more likely NHTSA will take up the mantle. As previously stated, our 2011 Ford Edge Limited AWD, shut down on the highway at Interstate speed without warning. No power to proceed forward, however the engine did idle. Dealer said it was computer calculation error. They reset it, test drove it, towed it back to the shop. Next day they reset the computer again (apparently doing the same failed task twice is the answer), notified me to pick it up. I had a friend drive and I followed. 5 miles later on I40, in Knoxville, at 5 PM, it shut down again. I ran interference to block traffic trying to ram us from the rear. Vehicle was towed, Dealer says it is the throttle body (last Friday 8/24), but they need many test drives to feel safe before releasing it. Wednesday afternoon as I write ( how many test drives can I do), no word from the dealer. I see smoke blowing up my rear. He can not definitely say it is the throttle body because other errors come up. My concern is for the safety of others that may purchase this vehicle after I trade it. I need to feel confident the problem is fixed by experts. Thus, please pass on your complaints if you have had any similar issues with the MyFord Touch computer system, calculation errors, fuel, throttle body, or driveability issues.

Hey offthebnch. It's still a work in progress. They thought it was a computer calculation error, but the test drive resulted in sending a tow truck to get the technician. I'll post again when all is well.

Have you experienced any similar symptoms since the repair? I also have a 2011 Edge and it also shut down on the freeway. The tool maintenance light lit up and the AWD is off displayed. I could shut off the engine, wait a few minutes, restart and drive a 1/2 mile or so before it would do it again. I limped to the closest dealer instead of waiting two hours for a tow in 90 degree heat on the interstate with a 4 year old and freaked out wife. Of course it was Saturday, after 5 PM, no rental cars, no service departments,only sales. Hopefully I will find something out Monday, but saw your post and thought I would ask about your experience. Except for the AWD is OFF light, it acted just like a fuel shut down.