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For those that have used the X-Plan. Have you been able to negotiate more off the vehicle than the standard Ford Rebates? It seems like dealers I have been dealing with aren't budging from that price. It might be the case that I would have to work the trade-in price to get what I want.

Hi smooth. :D X-Plan (and AZD-Plan) pricing is non-negotiable. If you want to negotiate the new car price, you can not use an X-Plan PIN. You are free to negotiate your trade-in deal, extended warranty pricing and other Dealer installed/provided accessories.

And as mentioned by others above, in addition to the X-Plan price you also are eligible for all publicly available Incentives/Rebates which you qualify for, plus there are sometimes additional Incentives/Rebates available to X-Plan (and AZD-Plan) buyers only.

Good luck. :beerchug:

After much Googling I found that Ford has some limited reprograming for 1 remote. It involves turning the ignition key on/off 8 times with 10 seconds and leaving the key on. The door locks will cycle up/down signalling that programming can be done. However as all Ford model are different, the next step/steps is/are unknown for Edge owners, or at least no one has shared the info.

 

In my own opinion I think there is some sort of unwanted interaction with the aftermarket remote starter recommended by the dealer. I used the rs for the 2nd time the other day to run the a/c for a couple of minutes before we got in. The particular unit locks all the doors before it starts the engine and I don't recall if I unlocked it with the Ford fob or the keyless entry pad.

 

I will taking it to a dealer tomorrow and will post the results.

Hi phlatlander. :D No need to Google or wait for the information to be "shared", the programming/reprogramming instructions are in the Owners Manual.

Don't know if reprogramming your remotes will solve your particular issue, but let us know how you make out.

Good luck. :beerchug:

Hi everyone, I am looking to purchase a Ford Edge. My wife and I have our eye on a Black one. 2008, Limited AWD. Has 55,000km. We are purchasing it used from a dealer near us.

 

To pass safety, we are told it needs new brakes and rotors.

 

Is this normal at 55,000km (not miles)? I know it all depends on how the previous person drove it. I am trying to guage if the person was a hard driver because the brakes already need to be changed. Or is this normal for the Edges to need brakes around 55,000/60,000km?

 

Thanks everyone.

Hi Twizted. :D Impossible to say with any certainty, since as you stated "...it all depends on the how the previous person drove it". Best Internet guessing? It could be considered within the norm if the vehicle was driven almost exclusively in stop-and-go traffic/city driving, since obviously that will be much harder on brakes than "all-highway" miles. If the majority of its driving was highway miles with minimal stop-and-go type driving, then I would consider it to be a bit soon for brakes. But there is no way to tell for sure.

And since you are purchasing from a Dealer, you can't even ask the owner what type of driving the vehicle saw (not that the owners answers can always be trusted either).

Let us know how you make out.

Good luck. :beerchug:

Thank you, I will follow up in this.

Also, I do not have a ESP. I was told that the actual reprogram was $100.00 and that was what the deductabe was also. I did say to them that if I knew that I wouldn't of had it done. He said let me see what I could do and came back and knocked 20 bucks off.

Like I said I really don't want to make a huge deal out of this because they are always great with me and there isn't another dealer in my area. Especially that I'm prety sure I'll be trading in for a 11 or 12 with the My Touch and from what I've been reading about it and all the problems with it, I'll need them on my side...,

And yes I'm in the US

Thanks again!

Lenny

Hi Lenny. :D You are very welcome. :peelout:

In that case, I would politely ask the Service Manager whether the reprogramming was covered by the Powertrain Warranty or you were charged $100 ($80) for a non-Warranty repair. If he tells you it was covered under the Powertrain Warranty, politely point out to him that there is no deductible on the Powertrain Warranty. On the other hand, if he states that the reprogramming was not covered under the Powertrain Warranty, then my assumption is that the charges were due to it being a non-Warranty related repair. In other words, they charged about an hours labor for a non-Warranty reprogramming.

On that same note, I am not sure whether your particular ECM/PCM/TCM reprogram was covered under the Powertrain Warranty. Reprograms/recalibrations etc., are covered by the Powertrain Warranty on a case by case basis, according to what the underlying fault/defect is. Therefore, some will be covered and some may not, but i can not give a definitive answer in this particular case without more information. The Dealers Service Manager would be the place to get the answers..

Either way, there is no reason to feel bad about inquiring about what the charges were actually for. I have a feeling that there was some sort of miscommunication and it can be easily straightened out.

Let us know what you find out and good luck. :beerchug:

Where can I find where it says that there is a $100.00 deductible for power trane work? My 08 Edge has 45k miles and at times at low speeds the car would bang in and out of gear. The dealer said there was a TSB for this and reprogramed the transmition. I said okay since I was already there getting the vehical serviced. When I picked it up, they charged me for doing it.

In all fairness they did knock off $20.00 bucks.

I just can not find this figure anyware in the warranty book.

Thanks

Lenny

Hi Lenny. :D Speaking for the U.S. only (not sure about Canada etc.): The Powertrain Warranty has no deductible (5 years/60,000 miles for Ford and Mercury, 6 years/70,000 miles for Lincoln). For further information concerning your Warranty coverages/rights, you can take a look at your Ford Warranty Guide, which you received when you purchased (if you purchased new).

Just Internet theorizing here, but do you have an ESP (Extended Service Plan) Warranty and if you do, does it have a $100 deductible? As I said, only theorizing, but perhaps there was some miscommunication and the reprogramming was not covered under the Powertrain Warranty but was recoverable under the ESP with a $100 deductible?

Another theory? Is the Dealer claiming that the reprogramming was not covered under the Powertrain Warranty and they are charging $100 for a non-Warranty service?

If you are unsure, you should contact the Dealer again to straighten this out. However, if the work was actually performed under the 5 year/60,000 mile Powertrain Warranty and you are located in the U.S., there is no deductible and you should not have been charged anything.

Let us know how you make out.

Good luck. :beerchug:

Hi,

 

I have the 2007 Edge which has the darned Pioneer touch screen display installed.

 

I have been trying for a couple of hours to adjust the clock. I have been reading the manual 10 different times and can't find anything that describes how to set the clock in the upper left corner.

 

Can someone please elp me?

 

Thanks,

 

Ed

Hi Ed. :D For non-Navigation equipped Edge's, the instructions are in the Owners Manual on page 22 or 28, according to which audio system the vehicle is equipped with (look in the Index under "Clock").

For Navigation system equipped vehicles, the instructions are in the Navigation Supplement which is a separate booklet from the Owners Manual. I found them in the "System Features" > "Display" section on page 29 of the 2nd printing PDF version.

Good luck. :beerchug:

Hi BBF-out of curiosity does AWD, FWD and rear wheel drive all 'roll' about the same or one more than another? I remember when I drove sportscars way back not to park anywhere close to a curb or parking block because the car would always roll when parked. Most people that have owned an old Camaro or Firebird/TA learned that the hard way.

Hi igcitng. :D It has more to do with the design of the transmission and the parking pawl of the particular transmission in the vehicle than whether the vehicle is FWD, AWD, RWD etc..

In other words, all Edge's will roll about the same amount, whether FWD or AWD. All Fusion's will roll about the same amount, FWD or AWD. All Mustang's (RWD) will roll about the same amount. Same for any particular GM, Chrysler, BMW, Audi vehicle etc.. But they all may roll a different amount from each other, since they have different transmissions.

Think of it as the ratchet wrenches in various socket sets. Some have more teeth located closer together, so they don't need to be rotated as far to catch when turning (you will hear more "clicks" per inch of travel). Others have less teeth spaced further apart, so the wrench must be rotated further to catch a tooth when rotated (you will hear less "clicks" per inch of travel). Same general principle when thinking of the parking pawl in a transmission.

Hope this is not too confusing.

Good luck. :beerchug:

When I put my car in park it rolls 6-12 inches. It can roll forward, or it can roll backwards, and it even rolls on flat ground. when it finally comes to a stopped position it makes a clicking sound at the transmission. I brought it to the dealer and they said that it is normal. Does anyone else have a similar problem? This seems too wrong to be normal. I just hope I don't roll into another car in a parking lot.

Hi sally. :D Others have mentioned this concern in the past, and essentially, in most cases it is "normal".

However, there are several things to mention concerning this: First, while it is hard to determine over the Internet if what you are experiencing is "normal", a certain amount of roll-out can be considered normal when the car is parked and the parking brake is not used. The amount of "roll" will depend on where the parking pawl happens to locate on each particular park/stop.

Second, while again it is hard to say without seeing it first hand, in most cases, the actual amount of roll is usually less than the driver perceives it to be.

Third (and most importantly), this is why the car has a parking brake. It should always be used, especially when parking on any type of incline which may cause the vehicle to roll.

If you still feel that your car is "rolling" more than it should, take it back to the Dealer or try another Dealers Service Department.

Let us know how you make out.

Good luck. :beerchug:

The lane change feature will give you three turn signal blinks if you press the turn signal lever half way in either direction. Neat feature but........

 

My rule of thumb was three blinks before I started the lane change and a couple of blinks during the lane change. Is there any way I can change the 3 blink setting to 4 or 5 blinks?

 

2011 Edge Limited FWD

Hi SERREloyAZ :D . The number of courtesy blinks can not be programmed for more or less.

However, while I don't know if this will help, it is only a thought: What happens when you press the turn signal lever halfway and hold it there (like the good-old days)? In other words, will the appropriate directional keep blinking as long as you hold the lever half-way, then either stop (again, just like the good-old days) when released or give three more courtesy blinks?

As I said, I don't know if it does or not, but if it does the problem is solved. If not, as choff and cal stated the last resort would be to flip it all the way up/down, and then turn it off once you've completed your lane change

Let us know the outcome.

EDIT - Just checked the 2011 Owners Manual, and it does work when held halfway as I thought, without the three blinks after release (copied and pasted from the Manual):

TURN SIGNAL CONTROL

The turn signal lever does not mechanically lock in the upward or downward position when activated. The turn signal control activation and cancellation is electronic.

• To operate the left turn signal, push the lever down until it stops and release.

• To operate the right turn signal, push the lever up until it stops and release.

• To manually cancel turn signal operation, push the lever again in either direction.

Lane change

To indicate a left or right lane change:

• Push the lever up/down to the first stop position and release. The turn signals will flash three times and stop.

• Push the lever up/down to the first stop position and hold. The turn signals will flash for as long as the lever is held in this position.

Perhaps you were already aware of this information, but I figured I would play it safe and mention it, just in case.

Good luck. :beerchug:

Horse hockey! The manual doesn't say if you LIVE in an area with dusty roads - it says if you operate the vehicle in dusty conditions. If Ford wanted everyone in the SW to follow the severe service schedule based strictly on location then they would say that explicitly. Severe service for transmissions is heat and towing, not dust.

 

Sounds like the dealers are all in on the same trick. If you don't believe you qualify for the severe service schedule then use the regular service schedule. Even if Ford wanted to deny a warranty claim they would have to PROVE that you fell into the severe service requirements which would be almost impossible.

Hi cshort. :D The truth is exactly as akirby stated above. They fed you a line of B.S.. There is no "special service" for the Southwest, transmission or otherwise. And the maintenance schedule for Special Operating conditions is just as it is defined in the Official Ford Maintenance Schedule/Guide: For vehicles which are actually constantly/often drive on dusty roads or used regularly for livery-type, frequent long periods of idling/stop and go service (police cars, taxis,delivery service etc..

You were given a well rehearsed line by both Dealerships that helps do nothing but empty your wallet and increase their profit margin. If your car is not used for the types of service described under the Special Operating conditions, then you only need to follow the Normal Service guidelines, with no worry of Warranty repercussions.

If your driving habits fall under the "Normal Service" guidelines, that is all you need to follow.

Good luck. :beerchug:

Hi tmbubell. :D Here is what I always recommend: When the Dealer inputs the order (even for an order that is canceled), they can print up the VOC (Vehicle Order Confirmation). Asking the Dealer to provide you a copy of that VOC with the X-Plan listed is the correct way to get an X-Plan price on a Factory ordered vehicle

On that VOC is listed the vehicle colors and base trim along with the MSRP and Invoice pricing of the base vehicle, all optional equipment, Delivery Charges, FDAF etc.

Also listed on the VOC is the X-Plan price (before any available Incentives are deducted). If the Dealer tells you they can not provide a copy of the VOC with the X-Plan price listed, I would be wary of anything else they tell you. .

Let us know how you make out.

Good luck. :beerchug:

Just wondering if this was covered under warranty, my wifes mkx goes out of warranty next month and I noticed her right rear brake light is out..i know I can fix it but if she could swing by the dealer that would be better...

Hi 4x4. :D Yes, it is covered under the 4 year/50,000 mile New Car Bumper to Bumper Warranty.

Good luck. :beerchug:

How many of you are bored with your plain factory interior. I couldn't take the hard black plastic any more on the dash, console, and door panels. So I upgraded to padded leather and a woodgrain kit. I bought a leather hide on ebay and contact cemented padding to the door panels and console, then wrapped them with the leather. The woodgrain kit was ordered from carid.com, but the kit is actually made by Wowtrim. Let me know what you think. Now I look forward to getting in my car. The softness and woodgrain make it cozy. I'm going to post more pictures in the gallery section.

Hi viperdoug. :D I give you kudos, it looks as though you put a lot of hard work and TLC into that interior job.

While I would have chosen a different color, interior/exterior color preferences are highly personal, so I can see how you and others who like a baseball glove leather color/shade would like it.

I hope you enjoy it in good health!

Good luck. :beerchug:

Hey everyone,

 

Just got a smokin deal on a 2007 Edge SEL AWD.

 

Then I found out why it was a smokin' deal. It's a smokin' car.

 

It's get the smell that I assume is the PTU leak. I had read a little about it before I got the car but now I've found lots more and I'm wondering if I want to just bring the car back and get my money back or go through and try to get it fixed.

 

The car is in between warranties though. The 3 year 36k mile bumper-to-bumper warranty has expired, but it's still under the power train warranty so I want to know if anyone can tell me if this would be covered under the power train warranty or if I'm just out of luck.

 

Any help would be greatly appreciated.

 

Thanks,

 

Mike

Hi Mike. :D Yes, it is covered under the Powertrain Warranty (5 years/60,000 miles).

If you did not receive one when you purchased, you should download and read the Warranty Guide. You can download the Warranty Guide (along with the Owners manual and other Owner Guides) here: LINK: Ford Owner Guides

In this way, you will know your Warranty rights and coverages.

Keep us updated and good luck. :beerchug:

EDITED - Disregard for reasons explained in the edit of my previous reply.

My radiator fan now runs at high speed most of the time. Service tech says it requires a Fan and Motor assembly for $900 Canadian + labour. It is still under 3 years but unfortunately my mileage is 58K for for 36K bumper to bumper. Do you think contacting Ford directly would help or this is considered a part of the powertrain? And what do you think about the price?

EDIT - Hi rlassiter. I have edited my replies. I misread your opening post and initially thought you were discussing the A/C system fan/blower motor. I now see from another post that you are actually discussing the radiator fans. My mistake.

Hi rlassiter. :D As far as contacting Ford? Well...it never hurts to try. However, being realistic, at 56K (miles or kilometers?) you are well over the 36,000 mile New Car Bumper to Bumper Warranty period, so....all you can do is hope for the best.

Let us know how you make out and good luck. :beerchug:

Just ordered the Gorilla wheel lock set 71683nbc for my Sport, when installing them has anyone used torque wrench and what is the poundage,and should they be checked after 25 miles.

Thanks

Hi milcol. :D Don't know the torque recommendation off the top of my head, but it is listed in the Owners Manual in the section concerning changing wheels/tires (look in the Index under "Lug nuts").

I do know that my Owners Manual recommends re-torquing at 500 miles after any removal/replacement. But check for the specific recommendation in yours.

Good luck. :beerchug:

The local dealer stated new rear shocks are need at the 30K service yesterday. A 2007 with 30K and new rear shocks? They said the shocks are sweating and I have never heard the term. They are not covered under warranty either.

 

If need be, has anyone changed rear shocks on their Edge yet? If so, I see the bottom is very easy but without a service manual I can't tell where the top gets removed. Either from inside by removing the panel or from the outside by removing the inner rear wheel well?

 

Thanks for sharing any thoughts or experience on this.

EDIT - Never mind, just noticed that the original post was made back in June 2010. I will leave the Warranty information in case it can help someone else with a similar question.

Just as an FYI: In the U.S. (not sure where anyone is located) struts and shocks are covered items under the Ford New Car Bumper to Bumper Warranty.

Now, under the Ford ESP Plan (Extended Service Plan), it is a different story. Struts are still covered, but shocks are not covered items.

Additionally, Warranty covered or not, before anyone spends money to have shocks/struts replaced, I would get a second opinion from another mechanic you trust.

Good luck. :beerchug:

Accidental double post.

What did the dealership tell you the problem was? On my '07, during freezing weather w/ freezing rain, my antilock brake and traction control lights both came on. Then for three weeks, they would turn off, then on again. When I hit the brakes hard once with them on, the anti-lock kicked in and the light went out. When I had stopped, both light came back on.

Climed under the Edge this past weekend since the weather was good. Checked all four wheel sensors, none were torn or broken. I would like to know what the dealership siad the problem was if you know before I take our Edge in. Thanks.

Hi mercurytech. :D If you take a look at the original post dates of F.A.R.D.'s question/statement, you will see they were made over 10 months ago (5/17/10, 5/21/10) and they were the only two posts he/she ever made. Never been back since. This sort of behavior occurs often on Internet Forums. While not impossible, it is doubtful you will get a reply which will be of any assistance.

Let us know how you make out.

Good luck. :beerchug:

Yeah...

 

Went out to clean it yesterday and turned the key on and now the gauge and DTE are reading correct. It seems that it takes awhile for it to get the correct reading. Is this common?

Hi slt780. :D No, not a common problem. Usually only occurs when the driver forgets to turn off the car during refueling (as akirby alluded to). That means key to the complete "Off" position. When that situation occurs, the gauge often will not read correctly for a long period of time, or until the vehicle is turned off and restarted, as the Owners Manual explains (in other words, user error).

If you are turning off the car during refueling and this continues to occur, then you may have another issue which should be checked into.

Keep us updated.

Good luck. :beerchug:

Thank you. I did scan the forum for other answers but must have missed that one so I appreciate the link. Looks like some folks have had difficulty getting in touch with Ziegler. Michael Case has been getting right back to me (via email), so maybe their communication has improved. Since it's all a crapshoot and chances are I won't have any warranty repairs over the next four years, I feel much better spending a few hundred dollars less for an ESP. Plus, it always seems like when you don't have "insurance," more stuff goes wrong. Michael told me if I placed the order this weekend they'd get me in the Ford system Monday morning. I'm going to my dealer to buy my car Monday afternoon. I will be SO glad to be done with all this negotiating.

Hi mellodrone. :D If you re-read the thread which curlysir linked to above, you will see that I was the Forum member who first recommended Harold Ziegler Ford/Automotive Group. Also, If you reread the thread you will see it was not so much a communications problem on the Ziegler end, as just a simple matter of MrHappy (the OP in the other thread) hitting the wrong prompt button when he was in the Ziegler ESP Plan voice mail system. Once MrHappy realized his accidental error and entered the correct prompt, Michal Case got right back to him.

Anyway, what I can tell you is what I stated in the linked thread: After much Internet and Local Dealership ESP shopping, I received the lowest price from him and the experience was very professional. Copy of quotes were immediately sent to my E-mail, and when I actually purchased, the contract copy was also immediately sent to my E-mail. My credit card was charged for the proper amount and when I checked with my local Lincoln Dealership, the correct ESP Plan was properly registered for my vehicle.

In the end, when purchasing an ESP over the Internet, all that matters is you are treated courteously and professionally and you get the correct Plan for the correct price. That is what I got from Michael Case at Harold Ziegler Automotive. Once I was happy with the service, I asked him if it was okay that I let others know, and of course he said yes.

I highly recommend doing business with them. If you have any questions, feel free to post back.

Good luck. :beerchug:

So there's been plenty of talk about stretching out the width of the tires to get more ground contact, but I'm actually more interested in upping the diameter a little bit.....going from the stock 245/50/20, to 245 (or 255)/60/20. I think the Edge would look a lot better if it sat about an inch taller. My concern is any drawbacks from going up in sidewall size. Obviously, more sidewall = smoother ride, but I'm more worried about changing the handling characteristics at high speeds, aerodynamics, etc. An inch in sidewall isn't a huge change, but it throws the speedo off by about 4 mph and most likely dip the mpgs some too.

 

Anybody gone with taller tires yet, or know of any adverse effects? Thanks.

Hi frybel. :D Those are not common tire sizes. Therefore, besides the ride, handling, fitment and other pros-and-cons, your bigger issue will be trying to find suitable tires in those sizes. For example, go to The Tire Rack website and do a search for those sizes LINK: The Tire Rack and you will only come up with 3 choices in a 245/60-20 (one being an Ice and Snow tire) and none in a 255/60-20.

While there may be other choices in manufacturers, The Tire Rack does have one of the most varied choices in manufacturers, so finding a tire that you like in that size may be difficult.

Good luck. :beerchug:

Hi gang. :D As mentioned in the past, overall Incentives, Rebates and Special Financing packages vary by region. In fact, they can vary by Zip Code. Therefore, whatever Incentives one person quotes here will not likely apply to another individual, unless they happen to live in the same area or strictly by coincidence.

I only mention this to avoid someone going into their local Dealership, then getting into an argument when the Salesperson quotes different Incentive Packages than what they have seen quoted here, by another member who may live halfway across the country ("Yeah, but I saw on the Edge Forum/Internet that I should get ..."). Believe it or not, it has happened before.

For the accurate and applicable Incentives in your particular area, either go to the Ford website and use their interactive shopping tools (which entail plugging in your Zip Code for applicable Incentives in your area), or contact your local Ford/Lincoln Dealer.

Also, "Must purchase from Dealer Stock" only means that on Factory Ordered vehicles, you get the Incentive in place when you actually purchase the vehicle, not the Incentives available when you ordered it (if they change). So you can order a vehicle, but you will get the Incentives that are available when the vehicle arrives at your Dealership and you sign the papers. This can vary sometimes, with some Incentives being able to be extended to purchase time on Factory Orders, especially in Canada. In the U.S., most Incentives are normally not expendable past their expiration dates, Factory ordered vehicle or not.

Hope this information helps.

Good luck. :beerchug:

Where do you find the tow package is available for the Sport? I cannot find it online or in the brochure.

 

That is one of the main reasons I went with the Limited. There are also other items like HID lights that are not available. Fuel mileage is also not as good. The 3.5 has plenty of power.

Hi curlysir. :D Unless something has very recently changed, the tow package is not available from Ford for the Edge Sport, neither in factory trim or Ford Genuine Accessory form.

Of course, that does not stop third party tow packages from being added, but they are not Ford authorized for the Sport model.

If I find information to the contrary, I will post back. And if someone believes they have information otherwise, hopefully they will post back with a link to that information.

Good luck. :beerchug: