ianm31

Ahhh, that makes perfect sense. It's probably NTFS, didn't even think about that.. Thanks, I'll try it this week!

I'm having issues getting the latest update installed, any help would be much appreciated. I know I might have to take it to the dealer, but trying to avoid that. I work on Microsoft systems for a living, so it's annoying me that it's not working right (even though I'm used to it.. After doing a master reset, I tried to do the update, but kept getting a message that the USB drive isn't supported. I tried two different drives (16gb, 64gb) and doing another master reset. I made sure that the Sync update was all that was on the drive, same thing. Also got a message to make sure the install file was on the root of the drive (which it was) when I went through the menu to do a software installation. Ugh.. It says to make sure the drive is at least 2gb, is a 16gb drive too big? I have a bunch of either 1 or 2 gb drives in my office at work, but that doesn't do me any good now.. Any ideas? Ian

Yeah, I guess format wasn't exactly the best word to use.. Is this common with these systems? It just seems like an extreme step.. My previous car (G35) didn't have updates like this...

I just got my Edge in November, so I'm new to this. I have some questions about the "master reset". This sounds to me like a complete reset of all data which would wipe out nav favorites, phone quick dial entries, customized settings/views. Am I wrong here? If not, this sounds very strange.. I'm a computer guy, so it's sounding a bit like formatting a hard drive and re-installing Windows before and after installing a Service Pack or a patch... Can somebody clarify? Ian