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maandparob

Edge Member
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Everything posted by maandparob

  1. Tried to send you a message but it will not let me. You can email me at maandparob@aol.com

  2. I certainly wish you good luck with your Edge problems,,,my tranmission was replaced with a new one, unfortunately that did not take care of the problem, new one did the same thing. As stated before , I ended up filing a BBB complaint and Ford ended up replacing my Edge. I am glad to be rid of it. All in all I have to say that Ford was extremely fair and treated me very well during the process. It takes a lot of patience and paper work to go through the complaint process. Make sure you keep all records of having it in for even minor things. Most people will not take the time to file a complaint. BBB was also very nice about the whole process. It tells you how to go about filing a complaint in your booklet that came with your vehicle.
  3. Contact me at my email maandparob@aol.com

  4. I only had 6,500 miles on mine when the trans was replaced. They tried all those things mentioned in the post from previous reply and none of them worked.
  5. Matt, I hope you see this. Not sure how often you look at the forum. I purchased my 2012 Edge in March of 2012. The first week I drove it I experienced similar problems to yours, took it in to the dealer they test drove it and said it was me. Kept having the same problems, finally after having them look at it several times took it in Dec. 5, 2012 told them to keep it and drive it until it acted up for them sure enough it did after they drove it for a week. They started replacing parts in the transmission with no success, finally Ford agreed to a new transmission, after getting the car back on Jan. 5,2013 (right they had it a whole month) but did provide a rental car) with the new transmission, on Feb. 7 back to the dealer with a transmission leak. After they supposedly fixed the leak , went back for an oil change about a month later, and after being there for 3 hrs they finally came and told me they were replaced a bad seal on the transmission. I was upset at this point because they had told me they fixed that previously. The transmission still acts up occaisionally and I have filed a BBB claim for the lemon law against Ford. Hope this is useful for you.
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