b_derksen

Hooray! This will make the customer very happy. Thanks for the update jrod. Brian

Hi Charly, Here is the VIN 2FMDK39C87BA28532. I work for the dealership, we are trying to get some info for the customer because they know the unit was built in November and can't understand how 3 months later it's still not ready to be shipped. As of today, the status in Conceps still shows "To Storage". This is the only unit we have been able to get built. Customers come in every day to see the Edge and we have to tell them we are still waiting for our first one. Our 2nd and 3rd units are also pre-sold but still unscheduled, hopefully they get scheduled soon. Then one day we might actually get one built for stock! Thanks for your help. Brian

Charly, have you heard anything new? Ours is still in storage and now our Ford rep is suggesting it might be another 3-4 weeks. This unit will be over 3 months old by the time it arrives. Thanks, Brian

As of today, our 1st unit is still "In Storage". Does anybody from the plant know if the retrofits are close to being done? I don't know how much longer this customer's patience will last (they ordered it at the beginning of August and know it was built in November). I can't blame them for not being able to understand why it is taking so long. This customer was so excited about the Edge and had already decided to order one when it was confirmed the Edge was going from concept to production. Thanks, Brian

Hopefully. Our first one is still "in storage". The customer calls every day or two to see if it has moved yet. Brian

Allocation is a problem for small dealers too. We are a smaller dealer, our first Edge (retail order) is a retrofit unit still in storage. Our second and third units are also retail but are sitting in the order bank unscheduled. Our stock orders are also unscheduled. Brian

Thanks for the info thus far. I realize Ford is not tracing any of the storage units, that could be a full time job with all the units in storage. As for our zone manager, we have a very good one and I believe him that he has no real answers for us. I was hoping that maybe someone who is involved in the retrofits could check what the build dates are on some of the units being done at this point. Thanks, Brian

VIN is 2FMDK39C87BA28532 We are in Manitoba, Canada. Other dealers in the area have already received at least 1 Edge. I'm not sure if they were retrofit units or units that just rolled off the line and onto a truck. Thanks, Brian

I am wondering if any Oakville plant staff involved with the retrofits can give us a bit of an update? I work at a Ford dealership but we can't get any info from our rep. We are still waiting for our first Edge (sold retail order; SEL+ with BAMR). It was built the week of November 20th with an ETA of the week of December 4th. It went into the storage lot after production. I understand the retrofits are working on a "first in last out" basis. Seeing ours was built in late November, and by December 4th all units were good off the line, in theory it should have been one of the earlier retrofits. The customer waiting for this unit is starting to get very anxious (can't blame her seeing it's 6 weeks past the ETA and we still don't have a real answer for her; her current lease has been getting monthly extensions since last June). Can somebody involved with the retrofits check what the build dates are on units currently being retrofitted? Also what exactly does the retrofit involve? I have read that it is about a 5 hour job, and involves the Vista Roof and possibly something else. Hopefully soon we can start getting some allocation. Our 2nd Edge is also a sold retail order and it is just sitting in the order bank not getting scheduled (this customer has also been getting monthly lease extensions since last June). A 3rd customer is just about ready to place an order but was hoping to see our 1st one before he ordered his. At this rate I'm thinking we might see that one by summer time, then hopefully we can still get something built for stock before the 2008's show up!!! Thanks, Brian