Frustrated with 2013 Ford Edge. I love this car. Transmission went out at 12K miles when 250 miles from home. Towed it to closest dealer and 15 days later we are waiting for parts to arrive for rebuild. The technician responded "Its beyond me why Ford wants to repair and not replace". Me too. Technician said this will be his first 2013 Edge transmission rebuild. What can you do? At this point best case is we are looking at maybe having it back after 24 days. Wonder if Ford will cover my January car note since I didn't have use of it. Frustrated and now and I'm on the EDGE. Ford customer service has not fulfilled on 48 hour call back commitment. What can you do?
