I've had My Edge 11 months now and it has been in the shop over 40 working days.
The list is huge on the troubles I'm having with this vehicle.
The first week I had the unit it started to slip in gear changing. The dealer replaced the sensor and reprogramed the transmision.
Then it was in for the rear right wheel bearing, that the dealership replaced. After a month it went in for the left wheel bearing.
The satelite kept cutting out for no reason the dealership said they would have to rewire the pod on the back of the Edge. I said no that I'll let the six months run out and not renew the Satelite service.
I noticed that the tail gate was rubbing against the side of the bummper. I talked to the Bodyshop manager at the dealership. He showed me that the hatch was off a little bit and that it would me major work to fix it. I said lets leave it.
The transmision still slipping and getting worse.
The Edge starts to leake transmision fluid all over the driveway, THIS IS THE START TO MY NIGHTMARE.
Take it to dealership, they replaced the gasket on the transfer case.
My wife and I go out one evening and the passanger door won't unlock.
Off to the dealership they replace the electronic lock system.
Leaks again they replace the gasket again.
The cluster panel starts to flash one night, So I take it in again and the replace a rear sensor.
Starts to leak again and I take it in, Now the dealership starts to give me a hard time. The Shop manager is starting to make the gilt trip om me.
The seal has been replaced 6 times by now. And yes now the Vista roof starts to make a noise.
I talk to the VP of FORD Larry Nurse customer relations.
He tells me that Ford is working on problem and that there is nothing they will do in buying my Edge back. But still keep bringing it back in to the dealership and it will someday get fixed right.
My brother inlaw works at the Oakville plant and so does my wife. My brother inlaw talks to the head of Enginering and tells him of all the problems I'm having.
The Edge goes back to the dealership for the slipping of gears and the burning of oil and the moisture in the rear taillights and the noise in the Vista roof. The Manager and I have not so nice words to tell each other. Basicly it's all in my head.
Two Enginers come in to the dealership thanks to my brother inlaw and replace the drive shaft and the crank case. Which took 8 time to do this.
I take it home that night and back in the next morning for the Vista roof noise. The Tech hears the noise and I lose it again. This time they replace the hole Vista roof.
I picked it up today and guess what, The Transmision slips again. What am I going to do.
The dearship doesn't even want to give me a curtesy vechile any more. I NEED HELP.
I HAVE OWNED 15 FORD VECHILE IN THE PAST 14 YEARS AND HAVE NEVER GONE THROUGH SOMETHING LIKE THIS.