Nicole Adkins

My 2011 Edge is only 3 yrs old and I've had similar issues as stated here. I, too, have already had the power steering line replaced (that was last year, so car was only 2 yrs old). Now, the dealership is telling me it is an APIM issue with the "black screen of death" I have read so much about. Funny thing is...I had come in a week prior to their "finding" this problem bc I'd been at church (car parked for say 45 mins) and my son had gone to sit in it until I was finished. He had it turned on to the accessory functions (car not fully engaged with engine running) and w/in 5 mins every alarm on the dash started going off and the "black screen of death" occurred. The car completely shut off, the doors would not unlock using key fob, key would not turn engine over, even the gear shifter couldn't be moved into the neutral position. NOTHING WORKED!! Under the hood, there was a ticking sound coming from the relay box. I had to leave my car in the parking lot overnight as dealership wasn't open on a Sunday. Next morning, have to get my car towed to the dealership and guess what?! Although I raised holy h&^%, telling them it had to be an electrical issue due to the noises from the relay box, they got out of pursuing any real issues that may have been occurring otherwise by throwing up the "dead battery" card. Of course my battery was dead! The ticking noise had been going all night...SOMETHING was working under that hood that drained my battery!! But bc I have over 50,000 miles on the car, they stopped listening as soon as I walked in. My husband, who is an electrician, told me (and with my limited understanding, I apologize if I screw this up) that there are codes that will appear when the mechanics hook the car up to check it out when issues occur, and bc the battery had been allowed to go dead, those codes very well could've disappeared or been reset to give the appearance that nothing else was really wrong with my car. But if this APIM is such an issue (as evidenced by everything I have been reading online), this dealership simply wrote me off so they wouldn't have to deal with the APIM issue then. They'd already started off the day by telling me they couldn't get me into the dealership bc they had too many scheduled appts for the day...REALLY? I'm sorry I didn't schedule my car to fubar. Luckily for me, the week after I had to spend money on a new battery I didn't need, while driving back from a vacation (no less), the "black screen of death" appeared again and I was close enough to home to drive straight to the dealership and show them that I was not making this crap up. I have an appt tomorrow to have the APIM replaced, but at this point, I am EXTREMELY disappointed with the dealership, and Ford, that I was told I had to purchase a new battery for a 3 yr old car when those guys had to have known this issue was going on. And, again, bc my car is over that 50,000 mile mark, they are just sitting back smiling bc they at least got that $200 from me.