HappyEdgeOwner

I felt it was important to take the time to reply to this posting in this forum since it saved me the cost of the full repair on my 2008 Ford Edge. On a recent trip the car began hesitating in heavy traffic North of Atlanta, GA. I ended up spending the night in Calhoun, GA and was at Prater Ford when it opened the next morning. Once the issue was diagnosed I began researching and came upon this forum. After bringing this forum and the issue to the attention of the service department at Prater Ford, they did more research and confirmed that this issue was indeed covered by the 8 year/80,000 mile Ford warranty. All parts and labor were covered by Ford. Unfortunately, the PCM had to be ordered and would not be in for four days and Ford would not cover the cost of a rental car. So, for the cost of a rental car to continue on my trip, Prater Ford ordered the parts and repaired my Edge at no cost to me. The vehicle was ready upon our return trip and has been running fine ever since. I am very thankful for this forum, otherwise I would have gotten a partial repair which would have caused more problems later and would have paid for the experience. It is important to do your homework. I was a female traveling out of state with my disabled Mom and Prater Ford in Calhoun, GA took care of us!

I felt it was important to take the time to reply to this posting in this forum since it saved me the cost of the full repair on my 2008 Ford Edge. On a recent trip the car began hesitating in heavy traffic North of Atlanta, GA. I ended up spending the night in Calhoun, GA and was at Prater Ford when it opened the next morning. Once the issue was diagnosed I began researching and came upon this forum. After bringing this forum and the issue to the attention of the service department at Prater Ford, they did more research and confirmed that this issue was indeed covered by the 8 year/80,000 mile Ford warranty. All parts and labor were covered by Ford. Unfortunately, the PCM had to be ordered and would not be in for four days and Ford would not cover the cost of a rental car. So, for the cost of a rental car to continue on my trip, Prater Ford ordered the parts and repaired my Edge at no cost to me. The vehicle was ready upon our return trip and has been running fine ever since. I am very thankful for this forum, otherwise I would have gotten a partial repair which would have caused more problems later and would have paid for the experience. It is important to do your homework. I was a female traveling out of state with my disabled Mom and Prater Ford in Calhoun, GA took care of us!