I took delivery on my 07' Edge 3 days ago- As I was picking it up the dealer tells me he only has 1 key & if I want an extra one I have to pay $185!!!
WHAT??????? Are they kidding me??? A multi million dollar company cant absorb the price of a key for their customer??
I have purchased an 05 Mustang GT, an 06 Mustang GT, an 06 F150 Lariat and now an 07 Edge- I have given Ford a boat load of my business in the last 3- 1/2 years. If I dont get a key with this car, I will never spend another cent with Ford.
How can you leave out that detail when your selling a vehicle?? That I need to pay for a 2nd key??? Seriously,....I just gave them $23500 and they cant pay for a key to be made??? Im livid right now. They pretty much told me to take a hike & wont even take my phone calls. I have called the BBB and NY attourney general & plan on filing HUGE complaints.
If you live in the NY/Long Island area, do not buy a vehicle from Stevens or Smithtown Ford. They are real unprofessional and do not care about their customers after your seat is in the car-