I have a 2013 Ford Edge that goes dead about every 3 days (about 50K miles). The first time it went dead, it was on a Sunday so Ford was closed and I took the battery to Auto Zone. They did a full charge on the battery then tested it, and it turns out the battery was fine, just dead. I put the charged battery back in the car and I was good to go, or so I thought. 5 days later the car was dead. I jumped it and took it to my Ford Dealer. I explained the issue, emphasizing that the battery had been tested and had a 'good' result, therefore I was concerned something else was going on. The next day Ford called to tell me they fixed my car, all I needed was a new battery. Clearly, I was not very confident in this resolution because 1 week ago I was told my battery was fine. I paid for the battery and left. A week later, my car was dead again (I KNEW it wasn't just the battery!). So I took my car back to Ford, where they tested the battery and were able to tell me the battery was good. No shit - its brand new! I told them to keep the car over the weekend. Sure enough, it was dead on Monday. It is now Thursday and they have no idea what is causing the battery to die. They keep telling me I can take it home, but what am I supposed to do with it? Let it die in my garage? It AMAZES me that this cannot be diagnosed and fixed other than just witnessing the problem.
Can anyone tell me if their situation was fixed, and if so, what was done? I am about ready to take my car to another dealer (tomorrow dealer 1 will have had it for over 1 week without offering up a dealer car or anything to accommodate the situation and I have no confidence that they are proactively fixing the issue since they are unable to diagnose it).
Help/insight would be greatly appreciated! This is so extremely frustrating to have a broken car that even the dealer cannot fix.... and seeing as there is a whole message board, it is equally frustrating that Ford is not addressing this issue internally.
