traxler19 posted a topic in 2013 Edge & MKXLooking for some guidance to see if I can fix the issue with my Edge personally or should I have a shop take care of it. Bottom line...my exterior door handle will not work while the interior door handle will open the door without an issue. When I shake the door I hear a metal pinging noise coming from the exterior door handle area. The door handle has been disconnected. Can anyone please instruct me on fixing this issue? Or should I take it to a shop? I appreciate all your responses and guidance in advance!