edgeman24

Heard from Ford that my car qualifies for buy back as it failed after they tried to fix based on protocol for recall. Good to see that they're doing right thing.

We're on same page. I'm working that angle now. waiting on resolution.

Same with mine. Dealer has had it since 6/15 and has still not repaired the problem. Took out the entire interior, including steering wheel, and entire front of car. Supposedly waiting for a part to seal something by firewall. I'm told I wont see it before late July or early August b/c carpet is on backorder and it needs to be replaced, besides putting the whole car back together. Good luck!

After 8 days in the shop, the leak still hasn't been fixed. Car is still stripped on the inside, they pulled out the dash, resealed and now are putting it back on before they throw water on it to make sure the fix worked. That's the good news. The bad news is that carpet for the Edge is completely back ordered and I should expect my car to be in the shop for 2 to 3 months!!!!??? Supposedly a system-wide stoppage (D99) for Edge carpeting and the Shop has their hands tied on how far/hard they can push corporate to get material. I'm completely at a loss with how Ford is dealing with this. In the meantime, I continue to drive a rental at their expense,,,,,

I have a brand new Edge Titanium built on April 16th, I began to experience water in driver side flooring within a week of delivery. Took mat out and it dried out. Heavy rains last Sunday evening left approximately an inch of standing water and took it immediately to Ford Dealership. I was informed that a recall was issued and that it would be fixed and returned same day. That has now led to a week and counting, a Ford paid rental for up to 30 days and several failed attempts to fix following FORD's protocol. I went to the shop to get personal belongings out and saw the entire interior of the car stripped out, right down to the studs. Sheet metal and wiring. All the molding, seats, carpeting, etc. were out on the floor and standing water visible on the floor boards. Last word was that they have to pull out the front panel and console to fix seal by fire wall?? Oh by the way, after kicking and screaming, FORD is paying for a 30 day rental. Not of an equal car and yet I still have to make my lease payment. Reading this forum and seeing that Carpet and Mats are back ordered doesn't give me a warm and fuzzy feeling that I'll see my new car anytime soon. Not sure that I want it back at this point. Will the smell of a rotting corpse ever get out of the car? What future damage did all that water do to the electrical system? What happens when I put heat on in winter? What smell will come out of vent. Extremely frustrated with FORD and I've been loyal to ford for nearly 18 years. Does anyone have any suggestions?