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mqoa2005

Edge Member
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About mqoa2005

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  1. I finally got my edge back after another week long sit at the dealership. During this time I was contacted by Kimberly from Ford Customer Service about my car and the fact that i asked for Ford to but it back or give me a new one. The Dealer had to remove the driverside front quarter panel to do the repairs this time. We have had a little rain for a few hours and the floor is not wet but there is rust forming on the Steering colum coupling at the floor board now. Ford called tonight to inform me they will not buy back my car and now the other problems are up to the local dealer. So I guess I take my car back to the dealer to fix the new issues that are related to the original one. What a crock of XXXT.
  2. My car has been in the shop so far two times to repair this problem for a total of two weeks. Now I am taking it in again in the morning for the same issue. We just picked it up for the second time telling us it was fixed. My car has sat soaking wet now for over a month. This is the 4th time it has been in the shop. So now after three attempts at fixing the problem and removing the front drivers side quarter panel and messing the alignment of my door up I find more water getting in. Now this is 4 times to the shop to fix a now rusting car with fewer then 3000 miles on it. The Ford rep from the USA did contact me and told me it is not their problem to take it up with the dealer. Last time I looked my car was a Ford Motor Company built problem not a locally built dick up. I will be returning in the morning with my still wet and molding car to the Dealer and starting the arbitration process one way or the other since they couldn't fix it the first three times. It is my right in Kentuchy to a lemon law vehicle and I plan on pursuing it till I get my 36000 dollars back from them!!!!
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