ssportmat

Have a 2012 Edge Limited purchased new. Love the car--the way it handles & rides & the gas mileage--everything except the SYNC system. Sync has always been quirky, just changing up display on its own or turning off the radio and often difficult to get it turned back on. Each time there was an update, it was no better and sometimes worse. One thing I really loved was the compass; very helpful in finding my way around. About six months ago, the car battery died. Had it replaced and most everything worked again; had to call Sirius radio for a total reboot but worked the same as always once that was done. The compass, however, was stuck on "E", the direction the car was sitting when the battery died. I followed the instructions in the User Guide & tried numerous times to get it working again. Called Ford & explained my problem and was told I would probably have to take to dealer. The dealer is 35 miles away so I waited until an oil change was due & mentioned my Compass problem to the service person, hoping to get it repaired on the same trip. I was told they didn't know when they would have anyone available to find out what was wrong & that I would need to "drop it off" for a few days to let them check it out. So I am still driving around without the use of what I consider to be one of the most important options. Very annoying.