Shaun_inuk

Thought i'd post an update, my dealer cancelled my original appointment as they were having trouble getting the middle section of the 3 part rear light display, I gave them a week and contacted them again, this time showing much displeasure, they still had no time frame for the middle bar so the car is going in Monday and they are going to fit the new outer lights and a light bar from one of the new vehicles in their inventory, now thats what i call service, cannibalising a new car for parts for me, just hoping the light unit from that car is an updated part if such a thing exists, at least having the work done puts responsibility in their court.

Very pleased with that, for a 40k car you'd expect a good level of service though, very disappointing for others on here who seem to have been told to suck it up.

Bought a 2017 Edge Vignale last week with 600 miles on it, after rain and a wash this weekend the lights are fogged with condensation and water droplets, contacted the dealer who said there is a fix for it on Fords system, so took it to my local dealer today and it's been booked in for Friday to have new lights and bar fitted under warranty.