Further North

11 hours ago, WWWPerfA_ZN0W said:

I would have an upholstery shop look at making it comfortable for your wife, unless you think the required changes are too much.  They can look at what is comfortable for her and "make it so".

 

I am not sure the swap can be made to happen, but here is the factory manual for gen 2

https://drive.google.com/drive/u/2/folders/1wBzOTmEZvCvnzvmTI470QBGyYX60xDBh

 

Maybe it will work!

Thanks!

Nothing?

The background: I bought a Jeep Grand Cherokee (yeah, I know, it's not a Ford, but it was a great deal and it pulls the boat orders of magnitude better) to tow my boat and get deeper into the woods...we are considering keeping our 2016 Titanium, selling her 2014 Escape to our daughter, and selling her 2012 Focus.

The problem: The driver's seat cushion on our Edge is not comfortable for my wife, but the passenger seat is fine.

...so what I'd like to do is swap them, if that's possible.

Looked on line, and did a search here, was not able to find out how to do this.

Seats are heated and cooled

On 2/27/2020 at 4:27 PM, Shawny said:

 

Latest software + the updated USB hub is all that is required for  CarPlay.

Did this Friday afternoon - worked great!

1 hour ago, kreeny80 said:

 

I just simply downloaded the latest update from https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html

 

You have to create an account and register your vehicle by VIN to get access.

Thanks - I did the download last night, but I think I'm already updated, I am running version 3.0.

On 2/21/2020 at 4:47 PM, 2FAST4U said:

On my 2016 Titanium, I did have to replace the usb hub and download some new updated software, but after it was done, it worked great!  I had it done at the dealer. Also, I'm using Android Auto so I don't know about Apple Car Play.

 

Claude. 

P.S: I didn't have to change any "faceplate"…  … also, all Edges are built at the Oakville, Ont. plant… (not Oshawa). 

Do you know what the the "updated software" was?  Or did you have that done at the dealer as well?

I am fine with the seats...my wife really dislikes them.  I've made 12 hour one-way trips and I am fine...if she drives it an hour, it hurts...

...definitely not a "one size fits all" seat.

Took a while, and some work, but new light installed and looking great.

Glad I didn't have to pay for it...these things are expensive...

I agree that the condition of that steering wheel should not happen in such a short time or mileage. And I hope that Ford will help you out with it as a goodwill gesture. However, I looked at the CPO warranty coverage as posted in a PDF on their website and it appears that this wouldn't be covered under the CPO warranty. In the "Steering" section, it lists all of the mechanical parts, seals and gaskets, and the electric power assist but there is no mention of the wheel itself. And there is no mention of trim anywhere so they probably consider the steering wheel leather to be no more under warranty than any other trim like seats or door panels.

 

I wish you luck.

They already replaced the steering wheel, and fixed a small oil leak. They declined an indentation on the door panel (I assume previous owner drove with his elbow there all the time) and I'm fine with that.

All that's up in the air is the liftgate light. We're still talking about that.

What I said was

They are saying it is not a covered part.

We'll see where they go with it. I will continue to push until I'm out of options. People who take the first "no" they get usually spend life unhappy with what they get...

If I were Ford, I wouldn't want a two year old, 40,000 mile vehicle with my name on it running around and the owner letting people know they didn't take care of it. But it's their call.

Yeah, you'd be misinterpreting.

Prolly oughta ask before you jump to conclusions.

You also might want to brush up on your legal interpretation of warranties.

What's covered is covered, regardless of whether it was current or previous owner.

Without that in place there's be no benefit to CPO style coverage, everything could be blamed on the previous owner and the warranty issuer could duck out of every claim...unless they returned the vehicle to as new condition.

Since they don't do that, they have to rely on their inspection of the vehicle being good enough to offer the coverage in the first place. As soon as they offer the contract and it gets signed...they own the problems the warranty holder finds.

...and a good company finds a way to go over and above to ensure repeat business, and good word of mouth (and these days, keyboard) from happy customers. I believe Ford to be a good company, we'll see what they choose to do.

So the previous owner messed up the steering wheel and taillight, you bought a used vehicle with a warranty that doesn’t cover those things and now it’s their fault?

Um...no.

What's with the aggressive attitude?

We'll see. Working on escalating it past the people who are paid to say "no". I'm going to make an issue of it, covered or not because a part shouldn't fail like that at 40K and two years. We'll see how much Ford really cares about their customers in the process.

On the plus side, the new steering wheel makes the edge faster, improves mileage and acceleration!

Sorry but that does not look like a faulty part. It looks like damage of some kind which is probably why Ford won’t cover it.

Might be where they're at...but if they can show me how it can get damaged to that extent (all the way across the light and top to bottom) without the slightest scratch or scuff on the light itself, no damage to the lift gate and no damage to the lights in the quarter panels or the quarter panels themselves...I'm all ears and I'll file an insurance claim.

But for now, I'm going with that defying physics. I double checked it tonight to be sure I'd not missed anything...the outside of that light is as smooth as a baby's butt...and there's no single place that shows an impact either...that'd be obvious...

Heck, if I were Ford, I'd want the light so I could figure out what happened to it.

So where did the cracks come from?

Don't know. Faulty part?

If it was as simple as an impact I'd have filed an insurance claim. That's easier than dealing with Ford...

That wasn’t a yes/no question. Which one is it?

They are saying it is not a covered part.

No scuffs or scratches? They’re everywhere!

I was thinking the same thing but I’m thinking he means scuffs or scratches from an obvious impact. That’s probably an expensive piece. I couldn’t stand driving it if it were my car.

No scratches.

What you see in the pictures are cracks.

looks like an impact of some sort. i see slits and cuts, not cracks. the outside elements wouldn't cause that. perhaps your parked somewhere and were backed into by a larger higher vehicle and didn't realize it till after the fact.

No impact. There's no scuffs or scratches anywhere, and I can't imagine a vehicle that could hit just the rear center light, without touching anything else (bumpers, lights in rear quarter panels, nothing) without leaving a mark.

Maybe a jacked up 4 x 4 with pillows strapped to the bumper?

Are they saying it isn’t a covered part or something else?

So far, yes.

Everything here has ethanol in it, and it's a $0.35 jump from 87 to 89, and another $0.35 jump from 89 to 92. Shell stations ae even higher- typically $0.45 per jump or more, even when gas is close to $2.

 

I run 87 in my SHO, since I don't really beat on it.

Yeah, right now it's costing me about $0.35/gallon to use non-ethanol. It's worth it to me.

 

In this case, most of the performance and mileage increase is because of the pure gasoline rather than the octane rating. Gasoline has about 33% more energy by volume than ethanol so switching from an ethanol blend to pure gasoline (even at the same octane rating) will give you an immediate improvement. Often the difference is enough to be noticed by the "butt dyno".

 

The trend lately has been for more and more gas stations to offer a non-ethanol grade because it is much better for small engines like motorcycles, boats, lawn mowers and generators. It is usually offered at separate pumps as a mid-grade 89 octane but some are premium and a very few are regular 87 octane. Just be aware that it may not come from the same supplier as the ethanol blends sold at the same station. It may not even be branded or top-tier fuel. Generally, if it is offered at all of the pumps as their higher octane (e.g. all premium at a station is non-ethanol while the other grades are E10) then it is their branded fuel. But if it's only offered at one or two separate pumps then check the labeling carefully to determine if it might be unbranded fuel being sold as a convenience.

I use gas without ethanol for the reasons you list above, and the fact that ethanol is an environmental and economic joke. It's bad for everyone and everything except a limited number of people who get paid to push it.

I won't use it unless I've no choice.

So far, they are saying no. Makes no sense. I'll escalate it, see what happens.

There's not a scratch on it, and it's never been hit...clearly faulty part.

Ford has a greed to replace the steering wheel...

Oddly enough, they are not agreeing to replace thie train wreck of a rear light:

...complete lack of responsibility for a faulty part...

Pictures if this is any help

Picture of steering wheel, if that's any help.