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Toby99

Edge Member
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About Toby99

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  1. Toby99

    2019 Edge Low Speed Surge/Buck

    Akirby, I don't doubt what you're saying but that's what I've been told by two different dealer service departments. I just had my Edge Titamiun in again to look at the bucking issue. According to Ford, they were required to reset the PCM before looking at anything else. When I picked up the vehicle the service advisor told me to "give it 1000 - 1500 miles for the car to learn my driving habits". Do you have any documents from Ford you can post that states that? Would like to take it along and give it the the service advisor on my next visit.
  2. Toby99

    2019 Edge Low Speed Surge/Buck

    Have a question for those knowledgeable in Ford vehicle technical service. Here is a cut and past from Edge 8F35 TSB 19-2331. NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days. How long does it take for the transmission to learn your driving habits after a PCM reset? If I'm reading the TSB correctly, it says several days. Why would my dealer tell me it will take 1000 - 1500 miles vs several days?
  3. Toby99

    2019 Owners - Miles logged

    Ok, so your Edge is the ST with 8F57 trans. Mine has the 8F35. Any chance to see the service ticket? Might be useful data to show on next service visit.
  4. Toby99

    2019 Edge Low Speed Surge/Buck

    I tested with a/c off on first drive yesterday am. Had no affect. I suspected that since the vehicle still bucks during the winter months when a/c is not used. Good though to rule out that system.
  5. Toby99

    2019 Owners - Miles logged

    11,000 on my 2019 Titanium. Slow speed buck/surge since mile 1. Year and a half later and six trips to three different dealers and still no fix. Look here for details on the adventure: https://www.fordedgeforum.com/topic/26728-2019-edge-low-speed-surgebuck/ Curious how you managed to get the torque converter replaced? I can't get anyone to look past the "there are no codes" and "it's normal operation".
  6. Toby99

    2019 Edge Low Speed Surge/Buck

    My Edge Titanium is back from service. All that was done was reset the adaptive learning on the transmission. I'm need to drive the vehicle for 1000 -1500 miles for it to learn my driving habits. That is supposed to fix the problem. ? That same reset was done 18 monts ago and did not fix the problem. Buck/surge is still felt even after the reset. PM me if you would like another suggestion.
  7. Toby99

    2019 Edge Titanium reliabilty

    This link may help answer your question. https://www.fordedgeforum.com/topic/26728-2019-edge-low-speed-surgebuck/
  8. Toby99

    2019 Edge Low Speed Surge/Buck

    Mine is back at the dealership for another (number five I believe) try at fixing this bucking/surging issue. Service manager did a road test and verified the buck/surge did infact exist. After four days I was told resetting transmission adaptive learning appears to have corrected this problem. Said they wanted to wait till the next morning to do another road test. I then told the service advisor that was tried over a year ago with no success. One reason why it's back in for the same issue. Waiting for Monday to see what will happen next. Over the past month I have been talking to an individual at Ford Executive. They recommended I take the vehicle back for another service visit. They have also been talking to the dealership service manager but I do not know any details of their conversation.
  9. Toby99

    2019 Edge Low Speed Surge/Buck

    Matthew, can you post the repair specifics? Were exactly was the leak? What was done to fix the leak? Would like to provide the info to service department at my next visit. Would be helpful if they know where to look and how to correct. Thanks.
  10. Toby99

    2019 Edge Low Speed Surge/Buck

    Looking for updates. Has anyone been able to get this issue fixed on their vehicle? I just made another call to Customer Care and received yet another CAS number.
  11. Toby99

    2019 possible transmission issue 2.0L

    Can you explain exactly which "press port" you are referring too? What was refilled and torqued? Thanks.
  12. Toby99

    2019 Edge Low Speed Surge/Buck

    Yep, only states the 8F57 transmission. I have a 2019 Titanium. Also do not see any mention of slow speed lurching in the TSB. I had TSB 19-2331 performed by the regional field service engineer. Did absolutely nothing for the slow speed buck/surge. I doubt she even drove the vehicle after the update. I have also had the PCM reprogrammed in the past and it did nothing to correct the problem. So, the ST is getting attention but doesn't appear other Edges are. Time to file another complaint with Customer Care.
  13. Toby99

    2019 Edge Low Speed Surge/Buck

    Reading elsewhere that TSB 20-2190 is for the Edge ST 8F57 transmission. Can someone post a photo of the actual TSB?
  14. Toby99

    2019 Edge Low Speed Surge/Buck

    Just found this forum post. https://edgestnation.com/topic/3355-2019-edge-st-with-8f57-transmission-issues/ The latest TSB is 20-2190. Released June 2, 2020. I had it done and all the issues have been resolved. No more slow engagement from 3-4. No more harsh engagement from R to D. No more lurching at 6 mph when upshifting. It looks like Ford did a really good job on this one. I am just curious to see how long it will last. The last TSB only lasted 4 months
  15. Toby99

    2019 Edge Low Speed Surge/Buck

    Thanks for the information. Where did you find the information on TSB 20-2190? I entered my VIN here. " No recalls or field service actions found. " https://owner.ford.com/tools/account/maintenance/recalls.html
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