Gearjammer225

Hi This Edge, I'm glad this is gaining momentum. I started to self-diagnose this problem 14 months ago!! I disconnected my rear mic about 2 months ago and the problem has NEVER come back! That being said, I am waiting to hear that ford has a definitive fix for this that is easy to look-up. We know what the problem is, but do they know in every dealership now? Please let me know if you find any more information. Until then, I'm leaving my microphone disconnected!!

Thank you. I look forward to seeing if this corrected the problem. Could you give me the name and number of the dealership that fixed this issue? I'm sure my service manager would like to call and get some information directly as well.

Excellent! And if you can ask them if that info will be disseminated throughout all of the dealerships, that would be helpful. I'll let my own know. Thanks!

Any updates on potential fixes?

I'll be anxious to see if you're issue stays away...please update. In the meantime, I forwarded these blogs to my Service Manager at my Ford Dealer in Lowell, MA. He conveniently had the local ford engineer/rep in today who he shared this information with. He stated that the engineer seemed to know of the problem but wasn't getting into it too much...basically said, he will get back to him. It sounds like Ford is starting to become aware of this problem as is slowly is manifesting itself. I'm sure we'll have a solution soon - maybe it is the DSP update like DRSE stated!!

Yes, you are absolutely right. It does disable a feature of the car. I just can't bear the noise any longer so I'm going to see when Ford comes out with a fix. In the meantime, I'm not missing the ANC!! lol I've actually forwarded this information to my local ford dealer, McGovern Ford. The service manager is going to see what he can find out from Ford and if there is a fix in the works. Please post anything if anyone hears of this potential fix!!

This 100% seems like a software problem that Ford Engineers have to correct!!! In the meantime, I unplugged my rear microphone (1 of 3). This is located just above the cargo area in the back. The problem seems to be gone!!! Although, I'm sure the ANC is not operable anymore but honestly, I can't tell the difference!! And, my voice SYC still works from the front microphone above my driver's visor. Please, anyone else who wants to try this, get back to me and let me know if it corrected your problem as well!!

Hi 2018EdgeSprt. I'm so glad to hear that I don't have this bizarre anomaly! I have a 2017 Edge Sport and noticed this humming noise about a year ago at 12,000 miles. It has been to the dealer twice and going back next week for the third time. I have pinpointed that this humming noise is coming from the 2 rear door speakers and is exactly as described in the above comments (comes in waves of 20 seconds and will immediately go away if the door is opened). I've noticed this happening more often when in a car wash or if the cabin is full of passengers and luggage. Please update me on what the Field Service Engineer says and maybe I can relay this to my local dealer for guidance! This is a huge nuisance with the bass rumbling to the point of sounding like a freight train being nearby! I'm praying that ford engineers find a solution to this mess! I paid 45,000 for my edge and love it except I'm ready to trade it in for this lone problem!!