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About Lann

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  1. Lann

    2019 Edge Low Speed Surge/Buck

    Hi Everyone, I oddly find comfort that I am not the only person with this problem. I have had my new 2019 Edge for just over a month with less than 3k miles on it and have it in the service center for the second time today. EVERYTHING I am reading has happened to me even down to the techs saying it is fine. I called Ford and opened my own case in addition to the dealer service center. I just received a call from them and they apologized to me sayin that a TSB came out yesterday for my specific transmission in the vehicle regarding this problem. She stated they performed the TSB and it should be ok. I pick it up in a couple of hours and I will get a copy of it to post here for others. Ford clearly has BIG problem on their hands. Hopefully my vehicle will be fixed this time.