leanne

please help. I received this recall notice last week. I had this fixed in 09/2016. I paid for it. My car is 2011 and had 54K miles on it at the time. I took my receipt to the dealer and they said I was not covered!! They say that it had to fail within 7 years or 84K miles. Which it did. They are saying if it happened NOW they would cover it. It makes absolutely NO SENSE! Called Ford and they say the same thing. Asked for a supervisor but was told they would not deviate from what this rep said. Can someone please explain why I would not be covered? Back in 2016 when it happened I saw all the posts of the issue, and I knew it would eventually be recalled so I kept all that paperwork in a safe place, waiting!