1. Apple CarPlay connection is unreliable. Sometimes it resolves by disconnecting the bluetooth and reconnecting via Ford’s touchscreen, and sometimes I have to reboot the phone entirely. A wired connection doesn’t even resolve the issue.
2. The heated seat controls on the touchscreen are sliders for some reason. It’s so obvious that these should be single-press controls for Low, Medium, & High settings, but Ford forces you to look away from the road for an extended period of time to actuate the sliders up and down. Terrible feature.