Good afternoon. I'm having an issue with my touch even in my 2014 Ford Edge. It won't accept my touch. So I basically can't do anything on the screen. But everything is still working. It shows back up camera when in reverse. Everything below screen manually works. I have pulled the first from the box in the car and then re installed it and no change. Also disconnected battery. Waited a couple hours and still the same issue. Please help. I have had it 1yr and it has 88000 on it. Thanks