As far as I can tell it took care of the problem. It drives as it should now. I tried resetting the adaptives with Forscan prior to taking it in. When I did that, for the first drive after it seemed better but would always return. After the shop replaced the torque converter and valve body, it drives great now. Thankfully, it was under warranty. It wouldn't have been a cheap job otherwise.
My work car is a 2020 Ford Edge in a more basic trim level, but it has the same engine and transmission. It has about 20k miles and the transmission shifts perfectly. After the repair, I'd say my 2019 shifts the same as my 2020 work car now.