ximage

Yes their all independent franchises but you also have to think about it this way. Ford does set a standard like every other franchises out there where they follow by the book. For your information I also complain about the service issues I have to Ford not just the dealer. Also like I said it was from my own experience.

personally I also had terrible experience with ford and their services which make me don't want to buy another ford for the rest of my life and if I could I would dump the car just cause the services that comes with the car is so poor. (Paid in full so if I sell I lose a lot and with the market used car trade in is a pain) They tend to treat you unfair and dumb and that's 2 dealers that I gone to now. Asking for a way to reset the system is not that hard for the service manager to just call the tech guy and ask. If it doesn't work then yeah it's time to wait in the line. My previous 2 car Nissan and BMW, whenever I had something easy like a fuse,light out, or car jump the service manager actually did the work themselves or just ask a tech guy to come look at it real fast without charge too. Since they believe in treating customer well and they will always come back for their major services.

hmm I wonder what's going on with the new 8p since navteq doesn't sell it anymore and ask you to contact your local dealer...

I gave up on ford engineers and the techs personally. as for sync 2.0 it's okay but I wish I didn't get it upgrade. And sync 3.0 just came out too but it's only for 2010 models, yet at the same time I wonder if they fix some bugs within 2.0 that current older model is missing out.