I have the exact same problem. The dealer is no help! all the want ot do is sell you new rims. It is crazy to make a wheel that cant be repaired. The dame time is plastic under the chrome. It should pop off for repair. I complained to the Ford Zone office and got a form letter telling me to as the dealer for help. I already did that. It is a big rip off. They should not sell these wheels if they cant repair them. You dont replace the entire door if you get a scratch in it. VERY POOR DESIGN. NO THOUGHT PUT INTO IT FOR CUSTOMER SERVICE.