OK...I used a clean USB stick and the installation seemed to have gone smoothly. I got a "congratulations' after I reported back my successful installation. Should I now see on my account page that I have SYNC v3.1? I still have v3.01 showing. According to what I've read, I should have to 'pair' my cell again after doing an update...but my cell still works like it did before the update. Is this normal or is there something wrong? I didn't do the 'Traffic, Direction etc' update.